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Airport extreme issue

Alexrat1996

Alexrat1996

macrumors 601
Original poster
Mar 29, 2015
4,352
763
Lehigh valley PA
I'm having issue with my AirPort Extreme it keeps kicking me off internet I did reset the router no luck. I have two airport express one extreme and one time capsule

I did hard wire my modem and it works

What should I do next been having the issue for weeks?

Issue comes and goes

My cable company RCN says i can have 3-4 devices connect I have 50 MBPS
 
Gav2k

Gav2k

macrumors G3
Jul 24, 2009
9,216
1,608
Alexrat1996 said:
I'm having issue with my AirPort Extreme it keeps kicking me off internet I did reset the router no luck. I have two airport express one extreme and one time capsule

I did hard wire my modem and it works

What should I do next been having the issue for weeks?

Issue comes and goes

My cable company RCN says i can have 3-4 devices connect I have 50 MBPS
Click to expand...
Have you checked for interference from other wifi sources? Could be a neighbour with an old microwave or cordless phone on a cluttered frequency.
 
Alexrat1996

Alexrat1996

macrumors 601
Original poster
Mar 29, 2015
4,352
763
Lehigh valley PA
Gav2k said:
Have you checked for interference from other wifi sources? Could be a neighbour with an old microwave or cordless phone on a cluttered frequency.
Click to expand...

I live in an apartment it has a microwave and some wireless phone like three
The router is two rooms away from mine

The other source is my video cam i use to see whats happening in my apartment when i'm not home

IDK about neighbor but my router i set to 2.4ghz and 5ghz and another wireless in the same building also.

Should i change the wireless channel

I did check other wifi sources
 
Alexrat1996

Alexrat1996

macrumors 601
Original poster
Mar 29, 2015
4,352
763
Lehigh valley PA
Altemose said:
Your other thread was deleted by the moderators due to breaking forum rules by double posting. Please repost your response here.
Click to expand...
Yes the time capsule is used to back up my macbook pro and the two airport to extend my network its all connect to the network.The Airport extreme is the main one with DHCP and NAT. What settings can i change
 
Alexrat1996

Alexrat1996

macrumors 601
Original poster
Mar 29, 2015
4,352
763
Lehigh valley PA
satcomer said:
If you look up the internal IP of the modem you can get into it by putting that IP in your browser address bar! This way you can look at the modem logs to see if it is ISP related!
Click to expand...

I will try that but the other day I connected modem directly to my Mac i was able to browse web
 
Altemose

Altemose

macrumors G3
Mar 26, 2013
9,189
488
Elkton, Maryland
Alexrat1996 said:
update apple care replacing router will have it in my hands in a couple of days
Click to expand...

If the issues continue following the router replacement you need to look into either the modem being bad or there being a line issue. Sometimes when a modem is failing, it is attributed to load (e.g. works fine with one computer browsing the Internet gracefully but would crash when a router with 5 bandwidth hungry Netflix feeds are going). Furthermore, the fact that it only happens at night makes me think this has more to do with the cable company than your local area network. We had a similar issue with Comcast where it would drop off regularly during "peak" hours and no amount of modem swaps would fix it. Plugging in a computer to the modem would usually work reliably as well! It turns out that the cable was bad in their box and upon replacing it, it has been rock solid ever since regardless of load.
 
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