Airport losing connection constantly

[Miwi76]

Hi there,

I thought I'd ask fellow Apple owners if they've had the same issues I'm currently experiencing.

I bought my 27" iMac in September 2010 and almost immediately noticed that Airport wouldn't stay connected to my network. I've spoken with Apple on a number of occassions. They've suggested clearing my cookies, and deleting the System Configuration folder to resolve. At first this did initially solve the problem but after a few days it'd begin again. Most recently they've had asked me to use the Ping check thingy, which I did over the course of 12 hours. Some sites came back with all packets returned some with zero. Following this test they suggested that it was in fact my wireless connection that's the issue. I live in a city, and there are 12 plus networks that could be the problem.

So based on that I've been changing and testing the channel my modem is on, but still I'm having the same issues. I'll start up the mac in the morning and within about 5 mins the connection will fail. Network Preferences will time out after I enter my password, and the only way to reestablish a connection is to restart, but again it'll lose connection.

I'm trying to run my business, and I seem to be spending more time speaking to Apple and my ISP then clients at the moment.

Aside from the above I've also tried opening Network Utility and clicking on Netstat, this again seems to sort out the problem but only for a short time.

If anyone can advise me, it'd be greatly appreciated. I don't know whether to return it to Apple so they can try to resolve the issue or not.

Many thanks

 

[chachawpi]

It's a desktop - just hard wire it.

 

[shadowbird423]

Hi there,

I thought I'd ask fellow Apple owners if they've had the same issues I'm currently experiencing.

I bought my 27" iMac in September 2010 and almost immediately noticed that Airport wouldn't stay connected to my network. I've spoken with Apple on a number of occassions. They've suggested clearing my cookies, and deleting the System Configuration folder to resolve. At first this did initially solve the problem but after a few days it'd begin again. Most recently they've had asked me to use the Ping check thingy, which I did over the course of 12 hours. Some sites came back with all packets returned some with zero. Following this test they suggested that it was in fact my wireless connection that's the issue. I live in a city, and there are 12 plus networks that could be the problem.

I would reinstall Snow Leopard before I did anything else (provided you have a backup). Also, run the hardware test (google it, I have to go out for the morning and can't get a link).

Good luck!

 

[And]

Longshot - I had terrible wireless (kept dropping) as soon as I updated to 10.6.5. The only way I got rid of it was when 10.6.6 came out. Update to latest version of OS if not there already? Good luck, and.

 

[vw2xb]

I bought an open box 27" iMac last year at Best Buy and had the same thing happen. I ended up returning it and bought a brand new 27" i5 iMac at the Apple store. I was going to just hardwire it and call it a day, but thought to myself, for $2000 everything should be working correctly.

 

[tonka2]

Hi there,

I thought I'd ask fellow Apple owners if they've had the same issues I'm currently experiencing.

I bought my 27" iMac in September 2010 and almost immediately noticed that Airport wouldn't stay connected to my network. I've spoken with Apple on a number of occassions. They've suggested clearing my cookies, and deleting the System Configuration folder to resolve. At first this did initially solve the problem but after a few days it'd begin again. Most recently they've had asked me to use the Ping check thingy, which I did over the course of 12 hours. Some sites came back with all packets returned some with zero. Following this test they suggested that it was in fact my wireless connection that's the issue. I live in a city, and there are 12 plus networks that could be the problem.

So based on that I've been changing and testing the channel my modem is on, but still I'm having the same issues. I'll start up the mac in the morning and within about 5 mins the connection will fail. Network Preferences will time out after I enter my password, and the only way to reestablish a connection is to restart, but again it'll lose connection.

I'm trying to run my business, and I seem to be spending more time speaking to Apple and my ISP then clients at the moment.

Aside from the above I've also tried opening Network Utility and clicking on Netstat, this again seems to sort out the problem but only for a short time.

If anyone can advise me, it'd be greatly appreciated. I don't know whether to return it to Apple so they can try to resolve the issue or not.

Many thanks

I had the same problem after one of the latest upgrades and nothing helped. Then I went into System Preferences/Network/Advanced/DNS and changed the server numbers to Googles numbers: 8.8.8.8 and just beneath use
8.8.4.4 and it has worked fine ever since, not one blip. Give it a try and good luck.

 

[HvyMtlPlyr]

I had the same problem with my wife's 21.5" iMac and her iPad (after I loaded iOS 4.3). Anyhow, I configured both with a static IP and so far she's not had any problems (with the iMac I told her to give it about 10 seconds or so to connect to the router after it wakes up). That seemed to work for us.