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Greg Punzo

macrumors member
Original poster
Jul 16, 2010
44
1
I've tried googling everywhere to see if someone else has had this issue, there is no search result anywhere after this much troubleshooting, especially with a mac pro.

No matter what I do I get the question mark folder with no chime when trying to boot up.

This all happened when trying to install high sierra from a working hard drive onto a new nvme pcie card and during 95% completion it restarted and was forever stuck like this.

I tried the nvram reset, computer ignores command+option+p+r command, same result. I tested this keyboard on an imac and it works perfectly. I tried every USB port, same result

I tried 3 different hard drives with boot volumes, nothing recognized. I even bought a new hard drive from a trusted ebay seller that sells Mac OS freshly installed hard drives from a Mac Pro 5,1 and still nothing. I tried every single sata port as well, even the 2 dvd drive locations. I tried each hard drive separately with no other drive installed (including the nvme to pcie card).

I tried USB sticks with the snow leopard dvd and even windows, nothing.

I tried the original cpu tray, original 5770 gpu, and different types of working ram, same result.

I tried the holding the power button when booting up until it beeps and light flashes, same result.

I even found my original recovery dvd with 0 scratches and put in my original dvd drive and still the same result regardless of keyboard combinations.
 

tsialex

Contributor
Jun 13, 2016
13,463
13,620
I've tried googling everywhere to see if someone else has had this issue, there is no search result anywhere after this much troubleshooting, especially with a mac pro.

No matter what I do I get the question mark folder with no chime when trying to boot up.

This all happened when trying to install high sierra from a working hard drive onto a new nvme pcie card and during 95% completion it restarted and was forever stuck like this.

I tried the nvram reset, computer ignores command+option+p+r command, same result. I tested this keyboard on an imac and it works perfectly. I tried every USB port, same result

I tried 3 different hard drives with boot volumes, nothing recognized. I even bought a new hard drive from a trusted ebay seller that sells Mac OS freshly installed hard drives from a Mac Pro 5,1 and still nothing. I tried every single sata port as well, even the 2 dvd drive locations. I tried each hard drive separately with no other drive installed (including the nvme to pcie card).

I tried USB sticks with the snow leopard dvd and even windows, nothing.

I tried the original cpu tray, original 5770 gpu, and different types of working ram, same result.

I tried the holding the power button when booting up until it beeps and light flashes, same result.

I even found my original recovery dvd with 0 scratches and put in my original dvd drive and still the same result regardless of keyboard combinations.
Check the voltage of the RTC BR2032 battery, when is too low, the clock stops and this cause weird problems. No settings are kept with the battery besides clock related ones, but it's required to have it working.

Install an USB keyboard and reset the NVRAM 4-times consecutively, only let go CMD-Option-P-R after the 5th chime.

If you still don't get it working after the 4x NVRAM reset, your probably have a partially failed SPI flash that stores the BootROM. You will need to replace it (MATT card, backplane replacement or replacing the SPI flash your self)
 

Greg Punzo

macrumors member
Original poster
Jul 16, 2010
44
1
Check the voltage of the RTC BR2032 battery, when is too low, the clock stops and this cause weird problems. No settings are kept with the battery besides clock related ones, but it's required to have it working.

Install an USB keyboard and reset the NVRAM 4-times consecutively, only let go CMD-Option-P-R after the 5th chime.

If you still don't get it working after the 4x NVRAM reset, your probably have a partially failed SPI flash that stores the BootROM. You will need to replace it (MATT card, backplane replacement or replacing the SPI flash your self)
Thanks for the tip, I will get a new battery. But the computer just ignores the wired keyboard commands and doesn't reboot, it just goes straight to the question mark folder every time. There is never a chime anymore either no matter what I do.
 

Greg Punzo

macrumors member
Original poster
Jul 16, 2010
44
1
How new is the new card? Unused? Is it properly seated and is the cable undamaged?
It's brand new, tried properly seated in all 3 available pci slots. There is no cable. It was running perfectly fine before this attempted install.
 

h9826790

macrumors P6
Apr 3, 2014
16,656
8,587
Hong Kong
Remove the NVMe and the associated PCIe card, if that's the only new hardware you installed before you have this issue.

Even that may not be related, but worth to try anyway.
 

Greg Punzo

macrumors member
Original poster
Jul 16, 2010
44
1
Remove the NVMe and the associated PCIe card, if that's the only new hardware you installed before you have this issue.

Even that may not be related, but worth to try anyway.
Yeah sadly I've already tried that as well. The entire system is just locked up.
 

Greg Punzo

macrumors member
Original poster
Jul 16, 2010
44
1
Can you boot from the installer and choose disk utility and see what that shows?
It won't even read the installer, just straight question mark folder even with command + R or any other keyboard commands.
 
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