MP 7,1 AMD 6900XT USB-C port randomly not turning on

[LEOMODE]

I recently got a new AMD 6900XT reference card. I connected triple monitors with 2 DisplayPorts and 1 USB-C port (using USB-C to DisplayPort connector).

However, whenever it's awake from sleep, I 90% of the time have to unplug the USB-C port and reconnect it in order for the monitor to pop up. This happens on both Mac OS Big Sur and Boot Camp Windows 10 latest as of today. Note this never happened in my other cards (W5700X and RTX3090 Founder's Edition).

Is this occurring to anyone? My specs are in my signature below.

Thanks.

 

[flowrider]

You may want to try this:

Monoprice Bidirectional USB Type-C to DisplayPort Cable - 4K@60Hz, Black, 6ft - Monoprice.com

No longer will you be limited by the direction of your cable! This Bidirectional USB-C? to DisplayPort? Cable allows you to connect your legacy DisplayPort devices to your newest USB-C enabled display

www.monoprice.com

Lou

 

[LEOMODE]

You may want to try this:

Monoprice Bidirectional USB Type-C to DisplayPort Cable - 4K@60Hz, Black, 6ft - Monoprice.com

No longer will you be limited by the direction of your cable! This Bidirectional USB-C? to DisplayPort? Cable allows you to connect your legacy DisplayPort devices to your newest USB-C enabled display

www.monoprice.com

Lou

Thanks just ordered one. Will try and update my result here.

 

[LEOMODE]

Ok, it's the same. Now I'm suspecting if it's a driver issue. I know AMD always suffers from drivers....

 

[LEOMODE]

On the Windows 10 side, I had a driver update as of Oct 8 which I installed about 4-5 days ago, and ever since I updated the driver, for some reason on both Windows/Mac OS I haven't had any crashes. However, I have been using an HDMI port instead of the USB-C port as I read it somewhere that the USB-C port was reserved for virtual reality specifically and not necessarily for external monitors. All in all, I'm glad that it's not haunting me anymore.

 

[LEOMODE]

Ok never mind, it looks like Mac OS is still the same. I was wondering how installing a driver on the Windows side would help Mac OS, but there goes my guess.

 

[LEOMODE]

Just updated to Monterey, we'll see. Even until yesterday whenever I put it to Lock Screen for a while or Sleep, if I try to turn it back on it will crash with the black apple screen to press a button and re-start. The error message has been very similar which was panic/kernel crash with the graphics card related.

 

[LEOMODE]

Error message:

panic(cpu 0 caller 0xffffff80102411e1): ATY,RadeonFramebuffer::setPowerState(0xffffffa065a5f000 : 0xffffff7fa7f6d8a8, 0 -> 2) timed out after 45395 ms @IOServicePM.cpp:5524
Panicked task 0xffffff8572ce66a0: 383 threads: pid 0: kernel_task
Backtrace (CPU 0), panicked thread: 0xffffff8586c49160, Frame : Return Address

 

[joesanta]

Same exact issues here, LEOMODE. No fix for it yet

 

[LEOMODE]

Same exact issues here, LEOMODE. No fix for it yet

Thanks. Guess it’s universal. I have no issues on Windows 11 Boot Camp side. The sleep crash just happens overall, not just by having it in USB-C port or HDMI port it seems like.