an email for Steve Jobs

[votive]

Dear Steve,

Once again MobileMe email is down. I can't get my email and have no idea what's happening to my messages. I've been to the support site and it tells me the soonest a chat representative will be available is 155 minutes [no joking].

When are you going to start providing proper technical support to people who have supported your company over the years and have paid for a service that is not working reliably? Things are seriously broken right now; please can you provide a clear explanation as to how you are going to fix them and a time frame within which this is going to be done.

Yours sincerely,

A still (amazingly so) loyal customer (but not for much longer)

 

[Xander562]

I think we should all lay off the e-mailing Steve Jobs about our problems with Mobile Me. It's not as though he doesn't know there's a problem. Did you not see his e-mail admitting the mistake of launching so many services at once and that Apple is pretty much focusing a large amount of resources on MobileMe alone? This is what we Apple gets for being so amazing 99% of the time and what we get for forgetting that it's the first generation of a new technology. Apple is not immune to Microsoft-like screw ups.

 

[NotFound]

I like how when people have problems they pin them on one person like that person did it all on their own just to annoy that customer.
Lay off, there are a lot of people at Apple and I'm sure they know when things aren't working.

 

[adversecamber]

I think we should all lay off the e-mailing Steve Jobs about our problems with Mobile Me. It's not as though he doesn't know there's a problem. Did you not see his e-mail admitting the mistake of launching so many services at once and that Apple is pretty much focusing a large amount of resources on MobileMe alone? This is what we Apple gets for being so amazing 99% of the time and what we get for forgetting that it's the first generation of technology and Apple is not immune to Microsoft-like screw ups.

You don't seriously think that Jobs actually reads all these emails, do you?

 

[sn00pie]

You're not alone with these MobileMe issues, so emailing Steve isn't necassery the most effective solution.

 

[Macsterguy]

Another thread...

Another thread as worthless as a cup of cold pee...

 

[AlexFields]

I like how you call him "Steve". I know that his name but its just funny, it makes you sound like you know him personally.

 

[sushi]

Dear Steve, <snip>

I don't think this will help much.

SJ is well aware of the problems with MobileMe. An e-mail like this only clutters up his inbox.