Anker Audio Adaptor does not work

[steph123]

I got an Anker USB C to Lightning Audio Adaptor, but it does not work. In System Preferences, under sound, this is what it shows:

 

[BrianBaughn]

What are you trying to use it with…some sort of microphone? That's the Sound>Input preference pane.

 

[cyberhound]

the instructions with the adapter say to do this…

- Connect the adapter to Mac.

- Connect Lightning-headphone to the adapter.

- Choose Apple menu > System Preferences, then click Sound.

- Choose the Output tab and select "Lightning Audio Adapter Output.”

- Choose the Input tab and select "Lightning Audio Adapter Input.”

I see you are on the input screen. What about the he output screen. The button is right beside the input button on your screenshot.

 

[steph123]

Just for those who are having the same issue, I FINALLY resolved it! Make sure your "do not disturb" on your computer is off! Mine was on, and that seemed to be the issue.