Another coffee spill on a Macbook Air

[fullmoon46]

So basically I am a college student that has had a very old Macbook pro 13' from like 2008 or 2009 in the 8th grade(saved up everything for this) and have been managing it for my last year of school. The computer was used as well and was already initially slow.
For Christmas my parents surprised me with a visit to the Apple Store to buy a new Macbook. We chose the air because it was the cheapest and lightest. Being the careless idiot I am I spilled coffee on the dang thing. (I don't even drink coffee....and the one day I do this) but anyways it happened. It spilled on half of the keyboard and a little bit on the trackpad. I was hoping that I had fast enough reflexes to quickly flip it upside down and dab the computer while also inserting the edge of a napkin into the keys to dry it as well. (I was at work so I didn't have a fan to also dry it out I'm assuming at this point whatever is in there is dried as it's coffee) Out of curiosity after a little while I opened it back up and it was working fine. All of a sudden it like restart with the apple symbol loading and i briefly saw the "How to get started with this Mac" page for a second (I don't know if this was due to an update I forgot to cancel or the computer realized that something was corrupted) . I was then faced with my regular home screen or whatever. Logged in which took a little to load and then started hearing this weird nose (don't know how to describe it but it wasn't the fan). I decided to turn it off and see if it would charge. it does charge but the green light won't pop up.

So being that this is an expensive computer and my parents are pissed off and I do not have money for a repair I'm thinking these are my best options.

1. Return it to apple within the 14 day return period (praying they don't check, but I believe it will pass a turn on check test)
2. Look into my family's home insurance (if we even have any...) and get it replaced
3. Cry at the Apple Store and see what they can do

I am very tempted to go with option 1 because I want to use this computer for a very long time with little to no issues. I honestly just want a fresh start and don't want to deal with long-term hiccups even if I do get it just fixed. Does anyone know if apple turns the computer on and makes sure it runs fine or do they just basically take it and issue a refund?

 

[Audit13]

The apple store will run diagnostics and conduct a visual inspection of the internal moisture indicators before accepting the return and, given the symptoms, it will fail the hardware and moisture test. The apple diagnostics do not depend on the os installed. The test results will be entered under the Macbook serial number in the apple log.

Talk to the insurance company to find out if it is covered and the amount of the deductible.

 

[ZapNZs]

Beyond the ethical aspects, as Audit noted it will be extremely obvious that the system has water damage between the sensors, the malfunctioning, and how the keyboard and trackpad tend to 'feel' different after moisture damage.

If this was paid for using a credit card, you may have options there as well for damage claims.

If you purchased AppleCare+ with the system, this covers water damage with a deductible.

 

[arkitect]

For Christmas my parents surprised me with a visit to the Apple Store to buy a new Macbook. We chose the air because it was the cheapest and lightest. Being the careless idiot I am I spilled coffee on the dang thing. (I

Commiserations. That is hard luck.

1. Return it to apple within the 14 day return period (praying they don't check, but I believe it will pass a turn on check test)

No. That'd be fraudulent. Apple may check at the store, but even if it passes a turn on/boot check in store they will test at a later stage — and they will get back to you as soon as they figure out the machine has been user damaged.
Then there's going to be hell to pay.

2. Look into my family's home insurance (if we even have any...) and get it replaced

Yes, that'd be the best bet.

3. Cry at the Apple Store and see what they can do

Crying? That never works.


At the end of the day — and excuse me if I come off as all moralistic and officious, chalk this up as one of "Life's Lessons".

We all screw up or get tossed a bag of hard luck now and then.
The more you deal with it instead of playing victim, the better.

Good luck. And next time you take your shiny new computer for a spin at your local coffee shop / hang out to impress… be careful.
[doublepost=1515071350][/doublepost]

If this was paid for using a credit card, you may have options there as well for damage claims.

If you purchased AppleCare+ with the system, this covers water damage with a deductible.

Good advice.

 

[maflynn]

[MOD NOTE]
Given the questionably ethical decisions in the OP, I'm closing this down as thread will devolve.