Well, I hate to say it but I have had more system craches (kernel panic) in the last week (on my mbo 2.16) than I have had in 5 years of owning a custom-built PC....unfortunatley. I have had 4 in the last week, and have no idea why!!! It is very scary considering I am in medical school working on my computer all the time. I have lost important presentations - kind of frustrating. Anyway, what route should I take to get this problem resolved?? I feel like if I take it to apple, they will say that there is nothing wrong. I have also had reoccuring issue with a fan or HD noise that I can't seem to figure out...hardware test says everything is fine, and I can't induce the sound , it just happens radomly every other day or so. Any suggestions?? I would be very greatful, thanks. I am a first time mac guy, and still like it very mucg, but I just cant afford to have all these problems at this moment.
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another kernel panic.... :(
- Thread starter kerisimasi
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call apple care and asked to be directed to a product specialist they will be able to help you hopefully it did for me
what did they do to help?? how long did they have your computer? I need to back up system anyway, but do they wipe everything clean?? and sorry for all the questions, but can a kernel panic be related to a shotty HD or Fan, because I feel like the dark screen of death comes on relatively soon after hearing the loud clicking noise. thanks
I got my MBP in early November, and didn't have any kp's until 1-2 weeks later, then had several occur. I printed out the kp log, and took it into the MoM Apple Store - the log didn't help the "Apple Genius" decipher anything, and he did a hardware test (apparently much more sophisticated than using the hardware test on the MBP disc, which intermittently gave a ram error warning) - no problems found, but he swapped out my ram for 2 new modules, and all has been well since.
As has been said, kp's are NEVER normal, and should be fixable.
iBorg
As has been said, kp's are NEVER normal, and should be fixable.
iBorg
thanks
thanks iborg - I installed Patriot memory a while back, maybe it is a problem with that memory. Hopefully they will be able to diagnose it with their sophisticated diagnostic imaging tools
i won't be able to take in until friday, but will reoprt back with their results.
masi
thanks iborg - I installed Patriot memory a while back, maybe it is a problem with that memory. Hopefully they will be able to diagnose it with their sophisticated diagnostic imaging tools
i won't be able to take in until friday, but will reoprt back with their results.masi
Yank the third party RAM and see if the kernel panics go away.
If they do, reinstall the third party stuff, and run "memtestosx". (Google it and send the poor sap $1 for his time.) Its a MUCH better memory tester than the hardware test disk.
In my experience, kernel panics are ALWAYS hardware related, and 90% of the time its a RAM issue.
If they do, reinstall the third party stuff, and run "memtestosx". (Google it and send the poor sap $1 for his time.) Its a MUCH better memory tester than the hardware test disk.
In my experience, kernel panics are ALWAYS hardware related, and 90% of the time its a RAM issue.
Masi-
Probably the most common cause of kernal panics is RAM problems. If I were you, I'd "reseat" your added RAM, particularly since you've said you installed it yourself. Take it all the way out of the MBP, then re-connect it according to the instructions. Sometimes there's a small problem with the alignment or connections that can cause kernal panics.
If this doesn't simply solve your problem, I'd remove the RAM entirely. It may be a bad stick of ram, or have some other compatibility problem. I couldn't say- never used Patriot memory.
If reseating and removing the RAM doesn't solve your problem and kernal panics persist, then it's time to go talk to an apple genius.
thanks for the tip, i will give that a try in the morning and let you know how it goes...fingers are crossed.