I just bought a iPhone 11 pro max and I’m running 13.1.3 iOS and I’ve got Verizon and I keep losing signal in full coverage areas! Just upgraded from a iPhone 10 which was running the same iOS and never had these signal problems but the WiFi has been rock solid! I’ve restarted the 11 and reset network settings and it seems to help for a couple of hours then it starts losing signal again, anyone else experience this?
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Antenna problem?! Software or hardware?
- Thread starter nas2344
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I do. There is a thread about it, with a lot of people complaining. I had my Pro Max checked out by Apple remote diagnostics and they told me that hardware in my phone is all good.
Test with a new SIM card (get it from the carrier store). If won't help, the best way to check if it's a software issue is to reinstall iOS in DFU mode (wipes all data!!!) and set up as new. If it works OK, then the issue was in software and you can try to restore the backup. If not, it's hardware or carrier side.
I’m waiting for my *second* replacement iPhone 11 Pro. The antenna has had major issues. I went through the same troubleshooting steps each time. Carrier reset, pop in a new sim, factory restore. Same issue. It gets old, and dangerous. The antenna works sporadically. Mine went out while driving through an unfamiliar area at the beginning of the US pandemic shutdown. No GPS, lost af. No fun. After that, I got a satellite WiFi hotspot as backup. Not taking any chances with this phone.