Any advice how to extract data from this iPhone?

[SPNarwhal]

My friend gave me his iPhone (6 Plus) and asked me to get his information off of it. Not sure what happened to this iPhone, but the screen is cracked. I plug it into a power supply and it says that it's charging, then goes to the apple logo, then goes to a black screen (NOT turned off, just a black screen with the backlight still on..)

Weird thing is, if I connect it to my laptop, it won't turn on or anything like that. It only does that via lightning port that's plugged /into the wall outlet/

If I force it into restore mode (home button and power button,) iTunes DOES see the phone in recovery mode.. but I can't do that because I'm trying to get his data off first.

Any ideas?

I was looking at ReiBoot but I don't want to pay for it.
Not sure what my options are here.

 

[Minho]

Try 3uTools. It's free and it will take the phone out of recovery mode.

 

[SPNarwhal]

Try 3uTools. It's free and it will take the phone out of recovery mode.

Is this only for Windows? I can't seem to find it for Mac. It's mind boggling how many iPhone programs are made for Windows only.

 

[Minho]

Sorry, 3uTools is only for Windows. I have the same issue...whole household is on Mac but for my repair business, I need a Windows PC for several tools. Unfortunately, most iPhone owners (and people in general) have windows pc's...