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bww

macrumors newbie
Original poster
Sep 15, 2011
11
0
Does anyone know if you can just go to the apple store and buy a new iPad and check it out there (I would be bringing my iPad 2), regarding yellow tint, wifi not connecting?
 
I spent nearly three hours in the Apple store when I bought mine. We ran into some technical difficulties with transferring data from my iPad2 and I said I'd rather not leave until it was sorted (I'm travelling and was only going to be in town for a couple of days). After that I spent an additional hour setting it up since I'd been there so long anyway and was kind of in the middle of things. I had three different employees help me out along the way. This was one of those stores where they've set up separate tables for people doing that kind of stuff post purchase. Worked very well for me since it also gave me time to inspect the screen, wifi and so on.
 
Does anyone know if you can just go to the apple store and buy a new iPad and check it out there (I would be bringing my iPad 2), regarding yellow tint, wifi not connecting?

How could one NOT do such a thing, given the complexity of the device, it's cost, and the potential issues? Why would one want to have to go back and forth?
 
When I returned my iPad 3 for it being VERY pink (pinkish red) and the black edge of the LCD screen was leaking tons of light ----- the first thing the Apple Genius said when he saw my iPad 3 was : "Yeah, that needs to be replaced." Then he got a replacement in 5 minutes and before handing it to me, took it apart (new out of box), looked at it, turned it on, and inspected it - side by side with my iPad 3 (pinkish red). He spent quite a few minutes comparing the two before asking me - "How does it look?"

That's why I don't understand how these people do 7+ iPad 3s before they get a good one.... ?!?!?!?!?!? Why would you walk out of a store after those many iPad 3s HOPING you got the right one? I mean, I didn't have to ask my local Apple Genius to do what he did, but it seemed very logical that he would. Boggles my mind. I think these 7+ iPad 3 people are people that crave attention.
 
People who have OCD are too embarrased to reveal how OCD they really are. They are more comfortable doing their own tests and checklists from the comforts of their own home without being mentally snickered at by Apple Employees.
 
I bought mine and walked out without opening it

All of three my iPads were mailed to me via Apple on introduction day and not a problem with any one of them to this date.

People who have OCD are too embarrased to reveal how OCD they really are. They are more comfortable doing their own tests and checklists from the comforts of their own home without being mentally snickered at by Apple Employees.

This is true but sometimes it is not as easy to get to an Apple store for those 5 or 6 returns. For those it will be best if they just stayed in the store with their OCD until they are happy.

The Geeks have seen it all from embarrassed to I AM IN YOUR FACE MAD!
 
How could one NOT do such a thing, given the complexity of the device, it's cost, and the potential issues?
Because ordered from Apple.com (and other reasons). Don't assume that your preference is everyone else's. There's nothing wrong with what the OP wants to do but it's not a one-size-fits-all matter.
 
Go to the Apple store, buy an iPad. Open it up, check for defects. If there's any issue, ask for an immediate exchange. Leave once you are satisfied with the iPad.

Can you actually judge screen quality by opening up a new iPad in-store? Wouldn't you have to go all the way past the start-up pages? What happens if you reject the new iPad - does it go back to be refurbished? Would be interested to know.
 
Because ordered from Apple.com (and other reasons). Don't assume that your preference is everyone else's. There's nothing wrong with what the OP wants to do but it's not a one-size-fits-all matter.

You lost me - the OP asked about reviewing it in a store before taking it home - implying he bought it there, not online.
 
Can you actually judge screen quality by opening up a new iPad in-store? Wouldn't you have to go all the way past the start-up pages? What happens if you reject the new iPad - does it go back to be refurbished? Would be interested to know.

It's pretty simple really. You don't actually have to sync your iTunes account with the iPad, or activate the data/sim card, so don't worry. Just go through the start-up screens, until you can get to the home screen and have access to the basic apps and settings.

From there, you can adjust brightness, access internet via Apple's WiFi, and make your basic screen assessments. Check for scratches, yellow tint, light leaks, dead pixels, etc. By accessing the WiFi, you can load solid colored pages to check for dead pixels and the yellow tint. Use other iPad's and MBP's on display in store, as well as your own judgement, as a base reference.

When I had to replace my 3rd gen iPad, I brought it into the Apple store. The geniuses gave me a brand new one, not a refurb. I asked them to wait a second before they left, and I skipped through the set-up screens, got to the main screen, and gave it a quick, but thorough once-over checkup. Seeing no problems, I was satisfied with the replacement, said thank you, packed up my new iPad, and went home to actually set it up. I've had no problems since, and I was extremely happy with my replacement.

From what I was told, depending on your iPad's issue, they are sent to different departments for repairs, which will eventually become refurbished iPads.


Hope this helps. :)
 
I bought mine and walked out without opening it

Ditto, though after reading comments here I almost opened it. I really like the magic of unboxing while at home though. My rep offered, but it was more to help me set it up as part of the service and I told him I was ok.

No issues with mine! :)
 
When I returned my iPad 3 for it being VERY pink (pinkish red) and the black edge of the LCD screen was leaking tons of light ----- the first thing the Apple Genius said when he saw my iPad 3 was : "Yeah, that needs to be replaced." Then he got a replacement in 5 minutes and before handing it to me, took it apart (new out of box), looked at it, turned it on, and inspected it - side by side with my iPad 3 (pinkish red). He spent quite a few minutes comparing the two before asking me - "How does it look?"

That's why I don't understand how these people do 7+ iPad 3s before they get a good one.... ?!?!?!?!?!? Why would you walk out of a store after those many iPad 3s HOPING you got the right one? I mean, I didn't have to ask my local Apple Genius to do what he did, but it seemed very logical that he would. Boggles my mind. I think these 7+ iPad 3 people are people that crave attention.

Because the lights in the stores are too bright to give a clear indication of how good/bad the display is?
 
I preordered mine and was lucky enough to get a unit without any problems. But if I did buy it in store, then I would've definitely opened it up and checked it before leaving.
 
I have yet to see a new iPad (6 in total from my friend and family) that doesn't have a scratch or ding in the body if the iPad. Mine has a couple but since they are on the back I don't mind. But for $729 it would be nice to get a perfect screen and a scratch free device. Easier said than done. Terrible quality control in my opinion.
 
I just bought mine and I checked it in the store before I left, and I had one of those tech guys that help you get set up look mine over. Happy to say it's BEAUTIFUL!! So far anyway! :) I told the sales guy I was worried about yellow screens etc etc, as talked about on macrumors. He said there's a reason it's called rumors. He was nice tho, I told him I had seen pics of that yellow screen.
 
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