new iMac owners world wide.
First about my self, I am a Director of a language learning center that currently has in use 32 oldish PCs that are used on a daily basis by our guests and students from many countries worldwide. Some time ago the decision was made to up date and improve the student learning booths , where each booth has a PC , to try and improve
the students learning experience by installing the new iMac computer having a smaller size and foot print to increase the free space in each learning booth area, it was put forward that possibly the PCs could be replaced with the new version of the Apple iMac 24 Inch model. So I asked our technical manager to do a feasibility study into acquiring and setting up 32 new Apple iMac 24 Inch computers. The technical manager has had no past experience with any Apple Products, so his views come unbiased by any allegiance or connection to Apple Computers. Initially his first port of call was to an Apple Store and discussion with the shops manger about our requirements and expectations. We decided to first buy One Apple Mac iMac 24 Inch computer to see how it would fit into the new learning booth layout along with its associated ease of student use Etc, the new learning booth lay out was designed to give the student a bit more privacy and a quieter learning experience, this makes the individual learning booths semi dark in a lighting ambiance type of way. Well the new iMac arrive and was duly installed into a new learning booth compartment area, where it was set up
and tested by several members of staff and current language students, this is where the doubt started to set in as to the quality of the new Apple iMac 24 Inch computer. With some of our standard learning programs loaded into the computer
it then became plainly obvious that there seemed to be a screen problem on our new iMac computer, which we now know has been called a gradient problem. On seeing this screen problem I asked the technical manager to investigate to see if in fact
the problem was an isolated one only affecting the One new iMac we had bought for test purposes. On talking to the Apple Store manager he appeared not that surprised
to hear our comment about the iMac 24 Inch screen gradient problem we were experiencing , his comment was return the machine and they would replace it right away, which we did, on setting up the second new iMac 24 inch computer , this was found to have a similar screen gradient problem . Its here where one of our students
suggested we do some research by looking at the Apple Products users forums and
web sites , well the technical manager spent many hours looking at all the Apple
related forums and web sites he could find , to try and assess if our Two Apple iMac 24 Inch computers we had tested out , where in fact in the minority. One other suggestion about gaining more information on the possible iMac 24 Inch screen problem , came from another foreign student ( Polish ) who after talking to the technical manager said what about getting the foreign students here to also check out other Apple computer related web boards and forums in their own countries and languages. Well after a marvelous concerted effort by many of our current foreign
students currently with us, countless English and foreign language Apple computer web boards and forums were scoured for information about a possible screen gradient problem with the new apple iMac 24 Inch computer, our overall findings from not only looking at English language information available but also looking at numerous foreign web sites Etc , is that there appears to be a vast number of Apple iMac 24 inch owners world wide who are experiencing the same problem we had on the Two test Apple iMac computers. I my self did some quick reading on the English language web sites and Apple help forums like this one , and I feel some what that some forum members can some times become some what isolated to the big picture that really is going on in other parts of the World . I have made know our feelings to the local Apple store manage who said he will be contacting Apple about our problem, and I will of course let forum members here know the outcome in due course. To those who
would doubt our findings and all ways offer what seems a common stock web board or forum answer of , well Apple are selling many millions of computers
so may be this current screen problem affecting the iMac 24 Inch computer is only a drop in the ocean compared to the numbers now being sold, my and the technical managers reply to this stock answer would be , yes it may be only a drop in the ocean as compared to the millions being sold , but I would respectfully suggest that you cast off your English language boat , and sail to the vast numbers of non English language oceans and smell the odorous sea breeze coming from the vast numbers of disappointed new iMac owners world wide.
Regards - William
