While you are on a call with some one, if you look at the screen you will see an icon (i) - which is basically info.
this icon triggers while in touch with your skin if you placed your phone near the ear
While you are on a call with some one, if you look at the screen you will see an icon (i) - which is basically info.
this icon triggers while in touch with your skin if you placed your phone near the ear
That icon is not your problem. Your problem is that the proximity sensor, which should be completely locking the screen when the phone is to your ear, isn't functioning properly.
- Update to iOS 17.5.1
- Restart the phone
- Remove any case or screen cover
If those steps don't resolve it, chat or call Apple for a remote diagnostic.