Hi,
I've recently purchased an iPhone 7 and have transferred all my purchases from my iPhone 6 and then backed it up via iTunes. I then plugged in the iPhone 7 and clicked restore from backup. It has restored my contacts, messages, photos and all of my apps however not all of the apps have had their data restored. Only a few have them have not worked and I can't understand why some would have their documents/data but some wouldn't. I have tried the restore from backup several times but get the same result. I can live without a few of them having the data and having to start over but not The Simpsons Tapped Out which when I first open it on my new phone does have all the data but when I close it and then re-open it it's all gone. I really need this to work as I have played on it for a few years, wouldn't be able to get some of the content back due to events being over and have spent some money on it.
I've never had a problem with restoring from backup so I can't figure out why it isn't working properly now. Any help with this would be greatly appreciated.
I've recently purchased an iPhone 7 and have transferred all my purchases from my iPhone 6 and then backed it up via iTunes. I then plugged in the iPhone 7 and clicked restore from backup. It has restored my contacts, messages, photos and all of my apps however not all of the apps have had their data restored. Only a few have them have not worked and I can't understand why some would have their documents/data but some wouldn't. I have tried the restore from backup several times but get the same result. I can live without a few of them having the data and having to start over but not The Simpsons Tapped Out which when I first open it on my new phone does have all the data but when I close it and then re-open it it's all gone. I really need this to work as I have played on it for a few years, wouldn't be able to get some of the content back due to events being over and have spent some money on it.
I've never had a problem with restoring from backup so I can't figure out why it isn't working properly now. Any help with this would be greatly appreciated.