Apple Backs Down from MobileME Marketing Terms..

[Wild-Bill]

The epic fail continues......

Apple's retail employees are already being retrained regarding sales of MobileMe – Apple's Web 2.0-based service suite – with the company urging staff to rephrase how they mention or describe the service. A notice to the retail sales team indicates that they should refer to MobileMe as an "automatic sync" service, rather than Push, to clear up any misconceptions the customer may have. Apple also clarified that MobileMe should not be billed as "Exchange for the rest of us".

Fail

 

[HLdan]

You're about 18 hours late on this. This was explained in the letter from Apple emailed to the MobileMe customers.

 

[Wild-Bill]

You're about 18 hours late on this. This was explained in the letter from Apple emailed to the MobileMe customers.

Oh really??? Show me in your e-mail from Apple where it says that they are re-training their retail staff not to use the term "Exchange for the Rest of Us".

 

[HLdan]

Oh really??? Show me in your e-mail from Apple where it says that they are re-training their retail staff not to use the term "Exchange for the Rest of Us".

It doesn't say that but since you're being sarcastic was your posting the info about Apple retraining their staff to use new wording really important? NO.

 

[Wild-Bill]

Yes it was.

And if I remember correctly, you were one of the posters last week defending Apple to the nth degree the day after MobileME was supposed to be operational.

I see you still haven't given up.

 

[davidjearly]

So, what's the big deal?

Apple have realised their mistake only a few days after the launch of MobileMe, and have went about trying to rectify their mistakes.

This has involved a rewording of the MobileMe product description, and 30 days extra service for MobileMe customers.

I fail to understand what else you expect.

David

*In addition, the email they sent to customers suggests that their will be a near-instantaneous sync feature for Mac to 'Cloud' in the near future.

 

[Daveoc64]

You're about 18 hours late on this. This was explained in the letter from Apple emailed to the MobileMe customers.

The letter that many of still don't have?

 

[DeaconGraves]

The epic fail continues......





Fail

Too bad I never listen to apple retail employees in the first place.

 

[Ballsmoke]

Oh really??? Show me in your e-mail from Apple where it says that they are re-training their retail staff not to use the term "Exchange for the Rest of Us".

you're a total badass

 

[Wild-Bill]

you're a total badass

Wow....

You just registered today to give me that compliment. I'm so pleased.

 

[macDonalds]

It doesn't say that but since you're being sarcastic was your posting the info about Apple retraining their staff to use new wording really important? NO.

The OP is trying to drill home the point that MobileMe is an epic fail. He succeeded in getting that across.

 

[DiamondMac]

This isn't new but I think it just does show that Apple really screwed the pooch early on with MobileMe

MobileMe will be fine in the future and I am a very satisfied Apple customer (as evidenced by my Sig) but I am getting a little annoyed by how aggravating MobileMe has become in the last week. I can't get any response from Apple on multiple emails, I am not receiving email on one of my accounts, getting errors on another, and am still a little miffed about the way Apple presented their Push campaign

Everything will be fine in the future though

I just hope Apple realizes what they messed up and learn from it so we can be happy in any future releases