Since my #applecard lost its nice look, after a year of use I decided to order a replacement. Got a new card that wasn’t activatable. It was displaying an error. I chatted with #Apple/#GoldmanSachs support and the person on the line did something that deleted my physical card section completely from my Apple wallet.
The error was still there when I attempted activating my new physical card. Well, 5 hrs!!! of being on many chats and calls with Apple/Goldman Sachs. I had to verify my information and repeat exactly the same thing over and over again to every agent I was transferred to! As if they don’t have on their devices or cannot read notes/chat history etc. and as if the previous agent wouldn’t introduce me to them.
I complained about the issue on Nov 19th, yet it hasn’t been resolved. #GoldmanSucks! #appleissues
The error was still there when I attempted activating my new physical card. Well, 5 hrs!!! of being on many chats and calls with Apple/Goldman Sachs. I had to verify my information and repeat exactly the same thing over and over again to every agent I was transferred to! As if they don’t have on their devices or cannot read notes/chat history etc. and as if the previous agent wouldn’t introduce me to them.
I complained about the issue on Nov 19th, yet it hasn’t been resolved. #GoldmanSucks! #appleissues
Attachments
-
339459EF-EB5A-4FD0-8011-F6D346ACBCD0.jpeg119.1 KB · Views: 161
-
A899280B-4E9F-4D8C-AE0F-20AEA7F131EF.jpeg121.2 KB · Views: 182
-
06DCB38D-C50B-4221-8C4A-7145EFF19EE5.jpeg110.4 KB · Views: 161
-
F3E3992F-FDCB-4819-A5C2-D373766CEA3E.jpeg122.8 KB · Views: 167
-
E4B22A11-4DE2-43DD-BB2F-803EC2CE52F2.jpeg110 KB · Views: 162
-
D2E9DAC0-6F86-4F95-A14B-CAE1C8B1B2C7.jpeg116.1 KB · Views: 168
-
F506A4C3-BD98-4812-807E-4A4541405D8F.jpeg156.1 KB · Views: 173
-
FDBDB307-5728-4F6C-BD32-81DCF80E752D.jpeg147.3 KB · Views: 182
-
7EF8CBFD-4664-467B-9499-69350048BFB9.jpeg145.1 KB · Views: 150
-
D75E6ED6-901C-4104-8A33-7479BDE2DFA4.jpeg168.5 KB · Views: 169
Last edited: