Hello folks,
Wondering if anyone has run into an issue adding the wallet apple card to your new phone?
I received my ip11 pro on launch day, went through the restore process from my previous Ip8 and since the 20th of September I have been unable to add the virtual card to Wallet. The card worked perfect on my Ip8, and continues to be in the wallet on my ipad pro.
I have an open case with Apple Support and they have been investigating since September 21, but we are pretty much no where at this point.
The debugging steps that I have done are as follows:
Appreciate any thoughts.
Wondering if anyone has run into an issue adding the wallet apple card to your new phone?
I received my ip11 pro on launch day, went through the restore process from my previous Ip8 and since the 20th of September I have been unable to add the virtual card to Wallet. The card worked perfect on my Ip8, and continues to be in the wallet on my ipad pro.
I have an open case with Apple Support and they have been investigating since September 21, but we are pretty much no where at this point.
The debugging steps that I have done are as follows:
- Ensured USA region and English
- Restarted (many times)
- Attempted to restore the phone again, have not setup as brand new phone because this would be a very very last resort
- Opened Apple Case (still open)
- Attempted to add the card on WiFi and on cellular independently
- Tried to add the card manually with the card information visible on my ipad pro
Appreciate any thoughts.