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forza1976

macrumors regular
Original poster
Sep 28, 2007
212
110
Grand Haven MI
Hello folks,
Wondering if anyone has run into an issue adding the wallet apple card to your new phone?

I received my ip11 pro on launch day, went through the restore process from my previous Ip8 and since the 20th of September I have been unable to add the virtual card to Wallet. The card worked perfect on my Ip8, and continues to be in the wallet on my ipad pro.

I have an open case with Apple Support and they have been investigating since September 21, but we are pretty much no where at this point.

The debugging steps that I have done are as follows:
  • Ensured USA region and English
  • Restarted (many times)
  • Attempted to restore the phone again, have not setup as brand new phone because this would be a very very last resort
  • Opened Apple Case (still open)
  • Attempted to add the card on WiFi and on cellular independently
  • Tried to add the card manually with the card information visible on my ipad pro
Curious if anyone has been running into this issue? The support agents indicated that it is pervasive but there is really no mention of issues here on the forum. We typically see issues here first frankly.

Appreciate any thoughts.
 
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