Hello folks!
I just contacted Apple Care to start the procedure to have my AW Sport Edition 42mm replaced due to a problem on the rear (the aluminum coating is starting to crumble).
According to an AS "Genius", my watch is eligible for free replacement with AC+, but they do not do this service in Apple Stores (at least in Italy), due to shortage of supply, differently from iPhones and co&.
So, as I was saying, I contacted by phone Apple Care, and in fact they started the procedure and are sending me a new AW, with the usual thing of the Credit Card "deposit", just in case I do not send mine back.
The strange thing, however, is that to proceed the girl asked me to unpair my watch.
Now, I will have 2-3 days with a totally useless watch at my wirst!
The girl however did not look so sure about the whole procedure, and even if I asked clearly she said that it was impossible to proceed otherwise.
So I was wondering: has anyone here around has had the same experience, and can confirm it? Does it work this way even with iPhones?
And most important: could I pair again my watch to my iPhone, or would it be too a silly solution to the problem?
thanks guy!
I just contacted Apple Care to start the procedure to have my AW Sport Edition 42mm replaced due to a problem on the rear (the aluminum coating is starting to crumble).
According to an AS "Genius", my watch is eligible for free replacement with AC+, but they do not do this service in Apple Stores (at least in Italy), due to shortage of supply, differently from iPhones and co&.
So, as I was saying, I contacted by phone Apple Care, and in fact they started the procedure and are sending me a new AW, with the usual thing of the Credit Card "deposit", just in case I do not send mine back.
The strange thing, however, is that to proceed the girl asked me to unpair my watch.
Now, I will have 2-3 days with a totally useless watch at my wirst!
The girl however did not look so sure about the whole procedure, and even if I asked clearly she said that it was impossible to proceed otherwise.
So I was wondering: has anyone here around has had the same experience, and can confirm it? Does it work this way even with iPhones?
And most important: could I pair again my watch to my iPhone, or would it be too a silly solution to the problem?
thanks guy!