i got my replacement device sent to wrong address.
I contact Apple they say wait 3 days then they can investigate.
I contact Fedex with 2-3 hrs I get my phone with me.
To get my Apple care plus transfer is a pain I been back an fourth for 1hr 16 getting transfers from agreement team to seniors all was say no and some confused till one person escalated a ticket.
One senior advisor was saying no and said I used all my incidents but I never did.
Nothing tied to my account yet.
Why is it so difficult to get Apple care plus transfer?
I contact Apple they say wait 3 days then they can investigate.
I contact Fedex with 2-3 hrs I get my phone with me.
To get my Apple care plus transfer is a pain I been back an fourth for 1hr 16 getting transfers from agreement team to seniors all was say no and some confused till one person escalated a ticket.
One senior advisor was saying no and said I used all my incidents but I never did.
Nothing tied to my account yet.
Why is it so difficult to get Apple care plus transfer?