Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

mikzn

macrumors 68040
Original poster
Sep 2, 2013
3,005
2,300
North Vancouver
El Cap to Yosemite - have about 4000 contacts that I have groups for example ( USA, Canada, Germany, etc) or Manufacturer / Distributor.

All groups have worked well from 2002 till now - El cap only shows
All iCloud
All on my Mac
Last Import
Does not show any custom groups created over the past 10 years.

I can still see the groups on iPhone and iPad - both on iOS9 - so seems to be a El Cap issue.

Anyone else ?
 
I have a quite similar problem after the update
* the groups do not sync (ok on iOS 9 devices, not shown on El Capitan)
* Only about 15% of all contacts are showing on El Capitan's Contacts app, although all contacts can be found by spotlight.

Any solutions on this already available?
 
Not sure if this will help - I lost some contacts when I did the upgrade on an earlier El Cap beta. Check to see that the number of contacts is the same on your mac as the iCloud version ( scroll to bottom of contacts for total)

Here is how I got my groups working ( everything works fine now)
I logged into iCloud.com via web browser and made sure the cloud had the same groups selected. Dragged the contacts back to the same groups ( just to be sure groups were current and updated on iCloud). then I signed out of contacts on the Mac ( iCloud settings / preferences) this deleted my contacts and I signed back in to sync the iCloud version to the Mac.

If you have more contacts on your mac than on iCloud ( like I did) you will lose them. Strongly suggest a back up of your Mac version of contacts before doing anything.
 
  • Like
Reactions: JuBe
Thank you for the info, but this didn't change much.
After I signed back the sync stated, but this time it only synced 5% of all contacts in iCloud to the Mac.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.