Just wanted to take a second to comment on how incredibly horrible the Apple repair facilities are that we use for our enterprise level repairs. I work for a repair/warranty facility that takes care of all of the iOS devices for a very large beverage corporation in North America and Canada. We have a large volume of devices that we service and supply for this company's employees. We fix most of the problems ourselves, but for problems like backlight, no service, no touch, and faster than normal power draining, we send them to Apple. Our experience has been extraordinarily bad. We have discovered over the past few years that they do not actually test devices in the traditional matter, they simply use their diagnostic tools. This would be fine and good if it worked, but it doesnt in many cases. You cannot test whether a device gets cell signal or not in this manner. You have to actually insert a sim card into the device and see if you get signal. Seems simple but apparently their " repair techs" arent allowed to actually do this. We will routinely send in a phone with no signal, only to get it back a few weeks later with a replaced display and vibe motor, claiming it's fixed. It never is, and it continues to happen. I do not understand Apple's rationale in this instance. It's like they got lazy and hired a bunch of college kids on break from school rather than hiring real repair techs. Just my 2 cents.