Apple customer service centers are replacement centers in India

[fk_qrf]

I have been to two customer service centers while phone was under warranty.
At both the sites I faced extreme dissatisfaction and rather than solving issue the executives were focusing on selling me a replacement by paying around 70% of actual cost.
The same issue got fixed easily when got it done outside.
I have heard their service is good outside India. But when I went there in India, it was worse than a china phone customer service.

 

[akash.nu]

Are these official Apple outlets?! I don’t think there’s any in India. Their customer service is not good, they’re the best in all the first world countries.

 

[tromboneaholic]

I have been to two customer service centers while phone was under warranty.
At both the sites I faced extreme dissatisfaction and rather than solving issue the executives were focusing on selling me a replacement by paying around 70% of actual cost.
The same issue got fixed easily when got it done outside.
I have heard their service is good outside India. But when I went there in India, it was worse than a china phone customer service.

It’s not Apple.

They don’t have a presence in India yet.

They are working on bringing Apple Stores to India, but the government wants them to manufacture more products in India before they let Apple in.