Apple has made me happy

[IAmNotMyName]

A few weeks ago I had a problem with my macbook's power supply. The cord was frayed where it left the strain relief and finally had broken to where I got no power. I took it into the Apple store and they replaced it w/ no questions, plus showed me the little pop out hooks on the power block to wrap the cord around, which looks like it will keep this from happening again.

The tech also saw that the inner case of my macbook was stained and filthy, and he ordered a warranty replacement for it, and a few days later my macbook is nice and clean again (well, at least on the inside ).

Then about a week later my battery stopped being recognized by the macbook, wouldn't take a charge, didn't even register as being in the computer at all. They did a warranty replacement of the battery.

I can't imagine getting such easy service from the Dells and HPs of the world.

thanx

 

[sevimli]

A few weeks ago I had a problem with my macbook's power supply. The cord was frayed where it left the strain relief and finally had broken to where I got no power. I took it into the Apple store and they replaced it w/ no questions, plus showed me the little pop out hooks on the power block to wrap the cord around, which looks like it will keep this from happening again.

The tech also saw that the inner case of my macbook was stained and filthy, and he ordered a warranty replacement for it, and a few days later my macbook is nice and clean again (well, at least on the inside ).

Then about a week later my battery stopped being recognized by the macbook, wouldn't take a charge, didn't even register as being in the computer at all. They did a warranty replacement of the battery.

I can't imagine getting such easy service from the Dells and HPs of the world.

thanx

Anything else? In fact I can't imagine how you can tell all those things like they are very common things or all are parts of your daily life?

 

[PDE]

great that Apple took care of you - as they SHOULD. Your macbook is less than a year old and already has had these issues. I know the feeling of being grateful for good service, but keep in mind that it would have been even more impressive if Apple had made a computer that didn't have any issues within the first year of ownership to begin with. A LOT more impressive than wasting your valuable time with repairs.

It says a lot about Apple's confidence in its own products that they only come with a one year warranty.

 

[MaddieBrad]

great that Apple took care of you - as they SHOULD. Your macbook is less than a year old and already has had these issues. I know the feeling of being grateful for good service, but keep in mind that it would have been even more impressive if Apple had made a computer that didn't have any issues within the first year of ownership to begin with. A LOT more impressive than wasting your valuable time with repairs.

It says a lot about Apple's confidence in its own products that they only come with a one year warranty.

I HIGHLY agree with you. Althoguh it is nice to think that Apple will rectify a problem... I would be much happier if there were less of these problems happening. It all comes down to QC. I think it is obvious that Apple has slipped up a bit on this front. I am so tired of talking about it... I hope they sort it out soon.

B