Apple ID Apple ID

[LouisOscar17]

Hi,


I've recently purchased a domain, let's say surname.com, and created an Microsoft Exchange email address firstname@surname.com. This morning I have tried creating an Apple ID using the firstname@surname.com email address but got a response than an Apple ID using that email address already exists.

I have spoken to Apple Support who advised ME that a previous owner of the domain name opened an Apple ID with that email address and that they are therefore unable to help me remove/close the ID so I can open my own Apple ID with the said email address.

Does anybody have any suggestions or know of any loopholes to get around this? I've tried clicking Forgotten Password and requesting a reset email but it hasn't arrived. Would I need to know the previous owners date of birth, security answers etc?

Tried asking domain seller to forward a message to the old owner but they cannot help.

 

[adrianlondon]

Hi,


I've recently purchased a domain, let's say surname.com, and created an Microsoft Exchange email address firstname@surname.com. This morning I have tried creating an Apple ID using the firstname@surname.com email address but got a response than an Apple ID using that email address already exists.

I have spoken to Apple Support who advised ME that a previous owner of the domain name opened an Apple ID with that email address and that they are therefore unable to help me remove/close the ID so I can open my own Apple ID with the said email address.

Does anybody have any suggestions or know of any loopholes to get around this? I've tried clicking Forgotten Password and requesting a reset email but it hasn't arrived. Would I need to know the previous owners date of birth, security answers etc?

Tried asking domain seller to forward a message to the old owner but they cannot help.

As you now own the email address, see if there's a way to change the password of the Apple ID account. If not, then just use <another-cool-name>@surname.com and see if it'll let you try and add firstname as an alias.

 

[Apple_Robert]

Hi,


I've recently purchased a domain, let's say surname.com, and created an Microsoft Exchange email address firstname@surname.com. This morning I have tried creating an Apple ID using the firstname@surname.com email address but got a response than an Apple ID using that email address already exists.

I have spoken to Apple Support who advised ME that a previous owner of the domain name opened an Apple ID with that email address and that they are therefore unable to help me remove/close the ID so I can open my own Apple ID with the said email address.

Does anybody have any suggestions or know of any loopholes to get around this? I've tried clicking Forgotten Password and requesting a reset email but it hasn't arrived. Would I need to know the previous owners date of birth, security answers etc?

Tried asking domain seller to forward a message to the old owner but they cannot help.

It sounds like you are wanting to try and take over someone else's Apple ID to use as your own. You can't do that. There are no loopholes. You cannot use the same Apple ID email address as someone else.