Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

mumurphya

macrumors newbie
Original poster
May 19, 2008
12
0
West Virginia
My MacBook's (mid 2007) hard drive failed not to long ago (~3 months), so I sent it in for repair since it was still under apple care. I had Tiger installed on the hard drive that they replaced. When I received it back in the mail it had a fresh install of leopard on it. There was no charge to the credit card or anything. I found it a bit odd that :apple: would have installed a 130$ operating system on my computer for free. Do you think this is normal? :confused:
 

JML42691

macrumors 68020
Oct 24, 2007
2,082
2
Wow, you got lucky on this one, I'm assuming that the store you brought it to only had blank drives, and didn't have any Tiger installations on them, and rather lose customer satisfaction by taking too long repairing it by attempting to find a Tiger copy, they probably figured that they would boost customer satisfaction by updating the OS for free, Congrats!
 

Watabou

macrumors 68040
Feb 10, 2008
3,426
759
United States
Wow, you got lucky on this one, I'm assuming that the store you brought it to only had blank drives, and didn't have any Tiger installations on them, and rather lose customer satisfaction by taking too long repairing it by attempting to find a Tiger copy, they probably figured that they would boost customer satisfaction by updating the OS for free, Congrats!

haha. But what if the customer refused to upgrade to Leopard and liked Tiger before the hard drive got replaced? :p
 

sycho

macrumors 6502a
Oct 7, 2006
865
4
I think most times that Apple has a repair in a similar situation that they would upgrade the machine to the newest OS. My MacBook Pro was going to be upgraded to Leopard before Apple decided to replace it. :)
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.