iPad Pro Apple logo stuck on screen after update

[kat.hayes]

I have a 9.7 first gen IPP and it popped up with an option to upgrade the OS and my 5-yr old was using it and apparently selected the update option, and then she did who knows what, and now there is the apple logo permanently on the screen. When I reboot the logo just pops back up. What can I do to fix this? I'm wondering if she did something to cause this or if it just happened? Either way, I need to find a way to fix it.

Thanks.

 

[mi7chy]

Try a DFU update first, otherwise, if you've made a recent backup do a restore which erases all settings and content then restore your data from backup.

https://support.apple.com/en-us/HT201412

 

[AutomaticApple]

I have a 9.7 first gen IPP and it popped up with an option to upgrade the OS and my 5-yr old was using it and apparently selected the update option, and then she did who knows what, and now there is the apple logo permanently on the screen. When I reboot the logo just pops back up. What can I do to fix this? I'm wondering if she did something to cause this or if it just happened? Either way, I need to find a way to fix it.

Thanks.

Your iPad must be stuck in a boot loop.