Apple MAC M2 Chip : Rosetta 2 update is not available

[massoo]

Hello,
I am trying to install Roesetta-2 on a brand new Apple MAC device with its macOS 13.4.1 by keying in the command:

sudo /usr/sbin/softwareupdate --install-rosetta --agree-to-license

However, rosetta does not get installed and errors out as:

Rosetta 2 update is not available

How to resolve this?

 

[chabig]

There is no need to use Terminal. Just launch an Intel app or Get Info on a universal app and tell it to open using Rosetta. You’ll be promted to install it.

 

[massoo]

Well I am trying to install OneLogin Desktop Pro on our MAC, but it is not working either thru GUI or through command line.

When I try to install through GUI, it errors out as
Not eligible for installation:
Installing “OneLoginDesktop” requires Rosetta.
Please check your internet connection and try again
- However we do have a working internet connection and I am able to browse Google sites, etc.

 

[chabig]

OK. That's weird. If it requires Rosetta, you should be prompted to install Rosetta. I would try a small Intel only binary, or tell macOS to run one of your other Universal apps using Rosetta. What happens then?

 

[massoo]

Funny is that the vendor OneLogin says it is Apple's problem. This is the only app that is not getting installed due to lack of Rosetta-2.

Apple MAC M1 chipsets do not have such issues ... issue only with M2 chipset based MAC's.

 

[RUQRU]

Just ran the command on a Mac Studio M2 Max and it installed successfully.

 

[chabig]

Try is using the interactive method:

sudo /usr/sbin/softwareupdate --install-rosetta

 

[massoo]

tried all methods including the scripted methods as stated in : https://community.jamf.com/t5/jamf-pro/intermitent-rosetta-install-failures/m-p/270349

none works

 

[bogdanw]

tried all methods including the scripted methods as stated in : https://community.jamf.com/t5/jamf-pro/intermitent-rosetta-install-failures/m-p/270349

none works

Including the mentioned pkg?

 

[bogdanw]

Based on information from https://www.alansiu.net/2021/03/24/...taller-for-offline-installations/#comment-775
RosettaUpdateAuto.pkg for
macOS 13.4.1
22F82
https://swcdn.apple.com/content/dow...km92poer5ofnkymyzqjo3ul/RosettaUpdateAuto.pkg
22F2083
https://swcdn.apple.com/content/dow...bt4gqxm2giho05g6pfy9xnn/RosettaUpdateAuto.pkg

 

[lcubed]

firewall issue?