Apple Music Apple Music 2month subscription not reflecting on iPad

[rachislenska]

My newly purchased MacBook Air M2 came with 2 months Apple Music trial and 3 month Apple TV trial. And in my Apple account settings, subscription section the Apple Music and tv subscription is shown as active in both iPad Pro 10.5 and M2 air.
however only MacBook Apple Music is working and in iPad it shows ‘join Apple music’. The Apple TV subscription is working fine across both devices. I have tried reinstalling Apple Music app in iPad, but no use.
Please suggest any solutions.

 

[0128672]

On your iPad, can you click past the Join Apple Music button to access the primary content? I can't reproduce it but I think there's a Not Now button (or something similar).

 

[rachislenska]

Thanks…a session with Apple online customer service solved it