APPLE MUSIC IS A SCAM!
I signed up for a FREE 3-month trial of Apple Music after seeing the offer on the homepage of the application. However, minutes later, I was charged $9.99 for a 1-month subscription, instead of the FREE 3-month trial I was signing up for.
When I tried to resolve the issue, I was sent around in circles via email, phone, and chat support. Even their call waiting music is so low and wavering, you think your line was dropped.
Apparently you CANNOT use Apple Music on multiple devices, although that stipulation is not mentioned anywhere. Since I had wifi troubles while creating my account, I used multiple devices to complete my account creation.
After FINALLY speaking to a live human being, all Apple could do to resolve the problem was CANCEL my trial and issue me a refund. I could NOT sign up for this free 3-month trial they had offered me originally on my device.
I tried to take this issue to a supervisor so they could recognize their mistakes and rectify them, but with Apple Music, the customer is not always right. They will not issue you credit for a 3-month trial because they only deal with gift cards. But they will not issue you a gift card either.
They do not care about your business.
DO NOT USE APPLE MUSIC!
I signed up for a FREE 3-month trial of Apple Music after seeing the offer on the homepage of the application. However, minutes later, I was charged $9.99 for a 1-month subscription, instead of the FREE 3-month trial I was signing up for.
When I tried to resolve the issue, I was sent around in circles via email, phone, and chat support. Even their call waiting music is so low and wavering, you think your line was dropped.
Apparently you CANNOT use Apple Music on multiple devices, although that stipulation is not mentioned anywhere. Since I had wifi troubles while creating my account, I used multiple devices to complete my account creation.
After FINALLY speaking to a live human being, all Apple could do to resolve the problem was CANCEL my trial and issue me a refund. I could NOT sign up for this free 3-month trial they had offered me originally on my device.
I tried to take this issue to a supervisor so they could recognize their mistakes and rectify them, but with Apple Music, the customer is not always right. They will not issue you credit for a 3-month trial because they only deal with gift cards. But they will not issue you a gift card either.
They do not care about your business.
DO NOT USE APPLE MUSIC!