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B/D

macrumors 68000
Original poster
Mar 30, 2016
1,601
1,210
It´s been getting progressively worse for me since the last outage during the last week of February.


t doesnt load the songs most of the time, it just hangs there after pressing play and it stalls. When it loads, it does so tremendously slow. Happening in all devices, Apple TV included. I have opened a case with Apple (by phone). They´ll call me again tomorrow.

This is just Apple Music, the rest of Apple services (including Apple TV+), are blazing fast without no issues. A server issue or a peering issue with my ISP? (O2/Movistar).

I´m from Spain.

Anyone else?

PS: The app itself loads every section of the UI quickly, is the actual playback which has issues.
 

B/D

macrumors 68000
Original poster
Mar 30, 2016
1,601
1,210
I tried using an VPN (via my router, which allows for it), and lo and behold, Apple music is now blazing fast in all devices in my house, so it indeed seems to be an issue with my ISP and Apple Music servers (but only Apple Music servers, the rest of Apple services and everything else works fine).


Curiously enough, my ISP also provides me with mobile connectivity (besides fiber in my home), and if I get out of the house and try to stream Apple Music with my data plan it also works fine.

A peering/routing issue with Apple Music servers and my ISP fiber connnection, maybe?. I dont know, I have reported it both to Apple (they called me again today) and my ISP, and we´ll see.


One thing I know: Is not a DNS issue, because I´m not using my ISP DNS servers, but Cloudflare (not their VPN, just their public DNS).
 

coffeemilktea

macrumors 65816
Nov 25, 2022
1,393
6,159
A few nights ago, I had some trouble downloading purchased songs off iTunes, but other than that, I haven't had any issues at all with ANY Apple services.
 
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