Apple Music featured stations disappeared

[Aidan04]

Hello.

I have Apple Music for almost two weeks and i'm quite satisfied.

Suddenly, yesterday, on the 'Radio' section, the list of genres that should be below 'recently played' and the main 8 genres on 'featured stations' disappeared.

I simply can't scroll any further.

Here I attached a print-screen.

What do you think can solve this problem?

Help would be much appreciate!

Aidan.

 

[Julien]

Surprised no one has commented. You are correct and the stations are missing. In iOS10 (not sure about iOS9) Apple now has them under a View All Stations link. It looks like Apple forgot to add this link to iTunes.

 

[M. Gustave]

Is this happening for you in desktop iTunes? On my iPhone in 9.3.5 the "Radio" section looks just like it always has.

 

[Julien]

Is this happening for you in desktop iTunes? On my iPhone in 9.3.5 the "Radio" section looks just like it always has.

Yes because there is no iTunes (player) in iOS and it is ONLY on the desktop. It is Music (player) in iOS.

EDIT: Also the OP's screen shot is of iTunes.

 

[M. Gustave]

Yes because there is no iTunes (player) in iOS and it is ONLY on the desktop. It is Music (player) in iOS.

Right, that's why the iPhone screenshot you posted in reply confused me.

 

[Julien]

Right, that's why the iPhone screenshot you posted in reply confused me.

I was showing the View All Stations link in iOS 10 (can't remember if the same in iOS 9) that is missing and was not added to iTunes. Sorry, I should have annotated it.

EDIT: My memory was that it was you just scrolled down in iOS9 Radio to see the stations and the hot link is new to iOS 10. I know before it was just scroll down in iTunes and thought iTunes was updated to be more in line to iOS by adding the hot link and it is missing. Overly complicated but this was my thinking.

 

[Aidan04]

Is this happening for you in desktop iTunes? On my iPhone in 9.3.5 the "Radio" section looks just like it always has.

yes.. and i tried also to sign out and back in, to clear itunes cache and so on...

 

[whsbuss]

I'm gonna tweet Apple support for an answer.

 

[Aidan04]

I'm gonna tweet Apple support for an answer.

Thank you!

 

[whsbuss]

Thank you!

Nothing yet.

 

[Lord of the Pies]

I'm also struggling with this issue. Really hope Apple fixes it soon.

 

[Julien]

A little strange that Apple updated their icons yesterday but still no access. However iTunes has been unable to browse through Apple Editors Playlist since the day Music was launched.

 

[Aidan04]

Well apparently they worked on some artworks for the stations, maybe that caused the problems.
Waiting to update.. hopefully that would solve the problem.

 

[Julien]

Well apparently they worked on some artworks for the stations, maybe that caused the problems.
Waiting to update.. hopefully that would solve the problem.

I would guess it is unrelated since iOS is not effected and this happened a couple of weeks ago. Art work is more of just replacing a JPEG attached to a service and missing links is much deeper programing.