Apple Music Offline: too many devices PROBLEM!

[dawideksl]

Hi!

i have a problem with downloading Music on Apple Music. Last friday i swiched From iPhone 12 to 13 Pro. I deleted old iPhone From my account. On my nie iPhone i can’t download Music for offline listening, i have an error: „too many devices - to play in offline mode, try to delete some devices From account”. What can I do? All worked great before, all is working now on my other devices. Please help.

 

[Samdh90]

I would login to the account on the website and see if there are any residual devices on there. If there are not, contact apple support. Might need to be something they can fix on their end.

 

[dawideksl]

I did this - all fine. I also did a hard reset on iPhone, uninstall and reinstall music app. Still nothing.

 

[blueeyes2die4]

You have to login to itunes on mac or pc and delete authorized devices that are not being used.

 

[BreakingKayfabe]

If you’re using iTunes on a PC or the Music app on a Mac go to “Account” at the top menu then “view my account”. Once logged in look for manage devices and start deleting old devices there.

 

[dawideksl]

Thank You! I Was looking in iCloud devices. After deleting couple of devices from music app account on Mac, everything is back to normal. Thank You so much!

 

[NARadyk]

Apologies for the bump but I’m currently having this issue myself.

Is the only way to fix this issue via a Mac/PC on iTunes?