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GPcruiser

macrumors newbie
Original poster
Jan 18, 2017
14
2
When i click my apple music app it does not open.It just kicks out back to home screen. I noticed if i go to settings apple music it does the same. Any thoughts?
[doublepost=1508847548][/doublepost]Chat with customer support said that this is a widespread issue with itunes and ios 11.
Starting to lose faith hard in these nit-wits. Spotify works like a charm.
 
When i click my apple music app it does not open.It just kicks out back to home screen. I noticed if i go to settings apple music it does the same. Any thoughts?
[doublepost=1508847548][/doublepost]Chat with customer support said that this is a widespread issue with itunes and ios 11.
Starting to lose faith hard in these nit-wits. Spotify works like a charm.

I'm having this exact issue and have done every reset short of formatting my phone
 
I'm having this exact issue and have done every reset short of formatting my phone

Try to sign out of your icloud account. Sign back in, restart.
After 3 hours chat with Apple, and another phone call.
The chat suggested i wait 48 hours for it to correct itself?!?!?!?
On the phone call they said that was ridiculous. i got offered 3 free songs. HAHA. How do i play them ?
 
I had this issue after upgrading from 10 to 11. It only resolved itself when I erased the phone and it set up without restore.
I have data free Apple Music streaming which runs all day, so it was worth the effort.
 
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