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briloronmacrumo

macrumors 6502a
Original poster
Jan 25, 2008
538
348
USA
The article on ars Technica covers it well. Basically Apple protecting their sales model and using FUD to oppose it.

MR has covered this before but I'd overlooked it ( thanks to C DM. see post below ).

Another link on this topic is here.
 
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Cineplex

macrumors 6502a
Jan 1, 2016
741
2,012
I preferred Apple when repairs and sales were handled by 3rd party resellers. I will take Computer Town, Computer City, CompuUSA, or Microcenter any day over an Apple store selling to the wealthy with their "Apple Watch Private Rooms". Apple used to have a healthy 3rd party parts remanufacturing network (like PreOwned Electronics). Those are all gone so parts are not readily available anymore. So I think no matter what happens...nothing will be worth rebuilding so it will just be Apple and only Apple.
 

Tech198

Cancelled
Mar 21, 2011
15,915
2,151
The right to repair is good, but people also have to know their not genuine Apple parts,, if they were then the 3rd party repair wouldn't be cheap either, as he would wanna make a profit too..

I hope Apple one day says "NO" instead of saying "We know you went behind our backs so we'll still take care of you"

I can't wait for the day the "right to repair" would be : Well you broke it, we won't fix.. Customer decided to ignore Apple. So u'r on your own..


We all know Apple's eco-system, but Apple neglects their own here and there. even if that means getting in more customers... Their not living by that standard at all. There are allot of issues, which is why i give them a run for their money :)
 
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briloronmacrumo

macrumors 6502a
Original poster
Jan 25, 2008
538
348
USA
The right to repair is good, but people also have to know their[they're] not genuine Apple parts,
I've never met a tech who wouldn't disclose what parts were used when asked. In fact, many go out of their way to do so. Of course, it behooves the customer to ask and is their responsibility.

I don't know about other Apple devices but "Apple parts" is somewhat misleading when it comes to Macs. For example, replacing an internal HDD in a 2011 iMac with "Apple parts" is unnecessary when virtually an major brand HDD with the OWC sensor installed is a great substitute( of course using an SSD is a better plan but that's not the point ).
 

Tech198

Cancelled
Mar 21, 2011
15,915
2,151
Well,,, "Apple parts" as in "it comes from Apple"

Regardless who makes it, if it's covered under Apple's warranty that would makes it an "Apple part" wouldn't it? Plus, any hard drive u install from Apple, as least the spinning hard drives all have Apple logos on there, as a distinction.

The Apple store repairers don't have to say it, when when they repair a Mac, they will be able to tell weather its a hard drive not bought from them....

You get better performance from other after market though
 

cynics

macrumors G4
Jan 8, 2012
11,959
2,156
I've never met a tech who wouldn't disclose what parts were used when asked. In fact, many go out of their way to do so. Of course, it behooves the customer to ask and is their responsibility.

I don't know about other Apple devices but "Apple parts" is somewhat misleading when it comes to Macs. For example, replacing an internal HDD in a 2011 iMac with "Apple parts" is unnecessary when virtually an major brand HDD with the OWC sensor installed is a great substitute( of course using an SSD is a better plan but that's not the point ).

Your example kind of illustrates the problem.

As a Mac user I get what you are saying. The OWC sensor is commonplace. However its still a work around for no 1st party part availability. The same applies to Apples blade PCIe SSDs. I believe OWC makes one that will work however you are again very limited in your options.

As far as techs not disclosing parts and cost used for iPhone (and other iDevice repairs but Macs too) that is extremely common. Many repairs can be done cheaper and better from Apple.

Louis Rossmann did a video on this. I'm not a fan of his personality but he appears to do good work and board repair. Even has videos of platter swaps in HDD...I digress


And in reality all Apple needs to do is tack a premium onto their part prices. This gives people access to cheaper repair parts (ribbon cables for example in laptops) and discourages bigger repairs. Lenovo does this actually which is great because you source all their parts...but their prices aren't competitive AT ALL... example....

https://lenovo.encompass.com/item/10709072/Lenovo/03T8031/Module_Intel_Xeon_E5606

https://www.amazon.com/Intel-E5606-Processor-Socket-LGA1366/dp/B004NSG1AI
 
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