Apple Phone Swap

[davejsb]

Hello,

I've decided to take my iPhone 6 back to an Apple Store this week as it is now suffering from "front camera-gate" symptoms; but much worse than other's I've seen around.

They may, of course, just swap the front screen. Alternatively though they may offer me a replacement phone.

Now, bearing in mind I'm on the latest beta and only backed up via iCloud - what will happen if they give me a phone with 8.4/8.4.1 on it? Will my iCloud backup be compatible?

Cheers

 

[AmazingTechGeek]

No

 

[Armen]

Hello,

I've decided to take my iPhone 6 back to an Apple Store this week as it is now suffering from "front camera-gate" symptoms; but much worse than other's I've seen around.

They may, of course, just swap the front screen. Alternatively though they may offer me a replacement phone.

Now, bearing in mind I'm on the latest beta and only backed up via iCloud - what will happen if they give me a phone with 8.4/8.4.1 on it? Will my iCloud backup be compatible?

Cheers

There is no Front Camera-Gate on the iphone 6.

The Recall is for the back camera of some iPhone 6+ models.

 

[bigjnyc]

your iCloud backup wont work. I just got my phone replaced and was in the same situation. However I just added the public beta to the new phone and was able to back up with no problem.

 

[powerocool]

Now, bearing in mind I'm on the latest beta and only backed up via iCloud - what will happen if they give me a phone with 8.4/8.4.1 on it? Will my iCloud backup be compatible?

You can update your phone to the latest beta -> do a reset and erase all data -> then you will be able to restore from iCloud.

 

[batting1000]

There is no Front Camera-Gate on the iphone 6.

The Recall is for the back camera of some iPhone 6+ models.

I don't think they're referring to the back camera recall. I think they're talking about the issue where the front camera moves...I read about it awhile ago, if I remember correctly.

 

[majid23]

I don't think they're referring to the back camera recall. I think they're talking about the issue where the front camera moves...I read about it awhile ago, if I remember correctly.

Yeah, I had to change two phones because they just kept moving. The first time it was half-way down. The first employee told me that the same thing happened to his phone and he brought it up at some training in Cupertino. He said they were aware of the problem. The second employee almost didn't replace it since it was a "cosmetic thing." My current phone has had no movement of the front camera over the last few months so maybe they resolved the issue for later productions.

 

[Armen]

cuz

I don't think they're referring to the back camera recall. I think they're talking about the issue where the front camera moves...I read about it awhile ago, if I remember correctly.

hmm ok. That's new to me.

 

[C DM]

cuz


hmm ok. That's new to me.

https://forums.macrumors.com/threads/front-camera-on-iphone-6-has-moved.1823439/

 

[Armen]

https://forums.macrumors.com/threads/front-camera-on-iphone-6-has-moved.1823439/

definitely interesting. As often as I hang out here I don't remember that topic.

 

[davejsb]

Thanks for the replies folks. Much appreciated. I'm at the Apple store tomorrow so we'll see what they say

 

[CasuallyDressed]

The second employee almost didn't replace it since it was a "cosmetic thing."

This is what I'm worried about. The missus and I are both going this Sunday to get our phones swapped out as both of our cameras have shifted. Separate appointments so a different genius will see us I suppose.

 

[TruthWatcher412]

I just did this Saturday. I had to enroll the new device in iOS 9 and then do a reset all content while on the beta and it let me restore the iCloud backup. I had a thread opened for it with these steps provided to me here: https://forums.macrumors.com/threads/ios-9-backup-restore.1909708/