Just lame, sensationalistic fluff which is very disappointing because I usually think NYT puts out good articles. Their articles on outsourcing and working conditions at Foxconn were very good because they weren't strictly about Apple. Yes, Apple was used as the case study but the articles themselves were about bigger issues. This piece just pointlessly rags on Apple and never touches on any bigger issues.
I'm glad we got such great insights like retail workers get burned out (news flash there), there's little/no upward mobility into corporate careers from the retail floor (another revaluation) and that many (most?) people working at an Apple store near you are delusional enough to believe they are doing more than working at the mall selling computers and phones.
Not to mention the laughable comparison to Walmart. Walmart got raked over the coals for things like undercutting local businesses (which made local consumers and local workers more dependent on Walmart), underpaying employees, coercing employees into working unpaid overtime and purposefully scheduling employees w/insufficient hours to quality for health insurance.
Is Apple doing any of this? Doesn't sound like it. It just sounds like working at Apple retail is, well, a typical retail job.
Lethal