iOS Apple says typing "Sudoku" in the search and not seeing "Sudoku Plus" is normal.

[MastersoftMobile]

I'm a small time developer. I pay to be in the App Store. It's a store and there is a search bar. I changed my free app to paid (long story) and it was no longer searchable unless the exact name was put in. Previously it was searchable everywhere.

So ... Apple says typing "Sudoku" in the search and not seeing "Sudoku Plus" in the list of results is normal. Even if the list is 500 long or 10,000 long. Scroll to the end and you will not see it. Is this fair? I get to see Jigsaws and brain games etc but an app with a matching name in the title? Nope. That's not how it works. I find this bizarre.

Any thoughts?

 

[Bodhitree]

Agreed, it is counterintuitive and bizarre.

 

[MastersoftMobile]

Agreed, it is counterintuitive and bizarre.

Apple Engineering (ticket 89932928) came back and said it is normal behaviour. So, how many devs are shifting zero apps because Apple would rather show the person searching something completely different.

If I ask for an ice cream I don't expect to get a sandwich

 

[sorgo †]

Yikes…the App Store has really strayed from Steve’s light over the years

 

[Mr.Blacky]

Apple Engineering (ticket 89932928) came back and said it is normal behaviour. So, how many devs are shifting zero apps because Apple would rather show the person searching something completely different.

If I ask for an ice cream I don't expect to get a sandwich

Did you also ask for an explanation, how it's "normal behavior"?

 

[MastersoftMobile]

Did you also ask for an explanation, how it's "normal behavior"?

Yeah they basically said that I need to spend money on Apple Search Ads.

 

[Bodhitree]

That’s pretty bad.

 

[MastersoftMobile]

That’s pretty bad.

There is nothing I can do so I just have to accept it.