Apple Service (How long have you waited?)

[vdoc]

Sorry, I also posted this at the buying/advice forum. Maybe it belongs here.

My PB 15" 1.5 has been at Apple for service for over a week now and it still says "part on order" when I check online. It's one of the ones that came out early 2005 so it's not like they don't have those parts somewhere. I would understand if it was an old model.

The guy at the Apple Store said 7-10 days max - I need my PB back soon!

Is this typical? What should I expect?

 

[ekenny]

When my iMac G5 was at the apple store, they said 7-10 days, but they really meant business days, and the way it fell, it was a good 15 regular days (and they were just checking it out, they didnt even have to order a part)

 

[MacTruck]

Took 10 days and apple store had the part in stock. Would have taken longer but I bitched to the manager on the 10th day and they got it done that night. They said because I didn't have the express service that I was on backlog. So $250 applecare and still treated like rubbish. They tried to get me to sign up for the $99 a year service agreement. WHATEVER!