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burgman

macrumors 68030
Original poster
Sep 24, 2013
2,798
2,385
For the past week or so software updates have been silly slow from Apple. 2 days for IOS 8.1.3, one day for 212 meg iTunes 12.1, Apple TV can't finish downloading update. My home connection is 46 meg Centurylink. First call to Apple had them blame my connection then after a remote screen session saw the 46 down and said oh their servers are busy. So today same issue, I tried to contact Apple again and got the extended wait time message so something is going on, I researched this problem and found a fix for me. I just installed a VPN program and my IOS download went from 2 days to 46 minutes, which is normal download time last week in the past for me from Apple. What is going on here any ideas?
 

airsound

macrumors newbie
Feb 11, 2015
2
0
Me too, Burgman - although I'm on Lion 10.7.5

Software Update told me it would take 40 hours to update my IoS via iTunes. But doing it directly to the phone was fine.

Now I'm trying to update iTunes, and it's taking 5 hrs.

My server isn't superfast - about 16 Mbps - but I've not had these problems before

And Software Update doesn't complete checking availability.

I've deleted Software Update plist in library preferences.

airsound

edited to add: I've now downloaded the iTunes update - except that it "couldn't be updated", because the download was corrupted, or somesuch bollox. I tried again. Same result.

I give up....
 
Last edited:

airsound

macrumors newbie
Feb 11, 2015
2
0
Sorry? Torrents?

I'm sure they're an extremely good thing.

But I haven't the remotest idea what you're talking about....

I only came on here as a last resort because nothing I was doing seemed to have any useful effect - and the idea of trying to explain on the phone to someone at Apple left me cold.

My MacBook is merely a tool for my daily life - I have zero interest in how it works, and probably even less knowledge. I just want it to work as advertised. And preferably without my spending hours upon hours trying to fix something that seems pretty clearly a problem of Apple's making, not mine.....

Perhaps I'm in the wrong place.

Again.

airsound
 

sohaloh

macrumors regular
Apr 10, 2012
154
10
London, Ontario
Sorry? Torrents?

I'm sure they're an extremely good thing.

But I haven't the remotest idea what you're talking about....

I only came on here as a last resort because nothing I was doing seemed to have any useful effect - and the idea of trying to explain on the phone to someone at Apple left me cold.

My MacBook is merely a tool for my daily life - I have zero interest in how it works, and probably even less knowledge. I just want it to work as advertised. And preferably without my spending hours upon hours trying to fix something that seems pretty clearly a problem of Apple's making, not mine.....

Perhaps I'm in the wrong place.

Again.

airsound

Change your DNS. Go into settings>network>advanced choose the wifi network and change your DNS to either google DNS or Open DNS. Googles DNS is 8.8.8.8 and 8.8.4.4 after this restart your wifi and try again. Should work properly.
 
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