I just received the email that the trade-in is in progress, but looking closely where it says payment method, there are the last 4 digits of a Mastercard that doesn't belong to me. The card I used to buy the new iPhone is different, and I only used my card. Has anyone ever had this problem?
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iPhone 17 Pro Max Apple trade in
- Thread starter maxmattia
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Did you use your Apple Card? The digital payment number is sometimes different from the physical card number. Just a possibility…
to buy the new iphone I used the apple gift cards I had and then I added the rest of the amount using my card
Did you use Apple Pay or the Apple credit card? They will have the correct way to credit you, digital numbers don't always match to protect you.
That’s definitely strange. I have not personally had that happen, but I’d be a little concerned too if the last 4 digits don’t match any of my cards. Maybe it's a glitch in their system or something got mixed up during the trade-in process? I’d recommend reaching out to Apple Support just to be safe they should be able to verify where the payment is actually going. Let us know what they say!
I contacted Apple and they explained to me clearly that those last 4 digits belong to the Apple digital card because I had paid with the credit of the Apple account and the refund will be made to my personal credit card