Hi All,
Does anyone know of a way to factory reset these things without a network connection or using a remote?
I have some Apple TV 4K HDR units that are managed by JAMF Pro. They are locked in to conference mode, which prevents users from using the ATV remote to do anything other than wake up the device.
This was working fine and as expected, until we had a network certificate issue while these devices were offline, (being stored awaiting install). Now I have the problem that they all need to be wiped, but the remote doesn't work and they have lost their network connection so I can remotely wipe them with JAMF.
They all power up and display on a screen.
I've tried apple support, waiting on info back.
Thanks.
Does anyone know of a way to factory reset these things without a network connection or using a remote?
I have some Apple TV 4K HDR units that are managed by JAMF Pro. They are locked in to conference mode, which prevents users from using the ATV remote to do anything other than wake up the device.
This was working fine and as expected, until we had a network certificate issue while these devices were offline, (being stored awaiting install). Now I have the problem that they all need to be wiped, but the remote doesn't work and they have lost their network connection so I can remotely wipe them with JAMF.
They all power up and display on a screen.
I've tried apple support, waiting on info back.
Thanks.
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