I'm currently on my third Sony XBR65X850e and am feeling a little frustrated. My first one had an issue where a few weeks into owning it, the TV developed a green horizontal line about 4 inches from the top. I swapped that one and got TV #2 (another XBR65X850e), this one had an issue where my Apple TV 4K would only have audio and UI elements (no video) when starting to play some content, but not everytime I played that content, normally the issue would occur after turning on the TV. I saw this issue occur when playing video from the Movies app, Netflix, and Amazon. I found that a reboot of the Apple TV or XBR65X850e would resolve the issue temporarily. It seems to occur once or twice a day. I returned TV #2 and got another XBR65X850e (TV #3) (I got a great price on this TV) and it is having the same issues as TV #2. I'm not sure if between #1 and #2 there was a firmware update that introduced this issue or if I have gotten two TVs with the same issues. Has anyone had good luck with their Apple TVs and this TV? Also anyone have any other thoughts on things I could try?
What I've tried:
What I've tried:
- Updated firmware on both Apple TV and TV to latest
- Apple TV on HDMI 2 and 3
- Turning off and on the Enhanced HDMI settings
- Using chroma 4:2:0 and 4:2:2 settings on the Apple TV
- I replaced my HDMI cables with Certified Premium High Speed cables that supports 18Gbps Monoprice
- Doing a factory reset on the TV and on the Apple TV