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KatPR

macrumors member
Original poster
Oct 26, 2018
30
5
I've been having a problem with Netflix on Safari for a while, to the point where I can only use it is by changing the User-Agent on the Developer menu to iPad-Safari 13. If I don't make the change, the website will crash and the computer will crash too sometime. Now, I've noticed that the same thing happens with the Apple TV app, where I can be watching a movie or a show, and at some point, the app will crash, with the crash report saying that there was a problem with the media video converter. Does anyone have a solution for this?
 

Taz Mangus

macrumors 604
Mar 10, 2011
7,815
3,504
What year and model Mac are you using? What version of Catalina are you running?

If you create a new user account, login to the new user, does this issue happen in the new user account?
 

KatPR

macrumors member
Original poster
Oct 26, 2018
30
5
The new Macbook Pro 2020, and the latest Catalina Version. I haven't tried it with another user, but I knew the Netflix thing happened with another account. Even with my last computer, it was doing the same, where it will skip a second, but this problem get solves when I change the User Agent to an iPad one.
 
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