Apple tv freezes

[BetaZehn]

I had my apple tv 4 since Easter. Running great until now. The last few weeks it has been freezing during the screensaver so only thing I can do is unplug the power to reboot it.

Faulty hardware or?

 

[orbital~debris]

I had my apple tv 4 since Easter. Running great until now. The last few weeks it has been freezing during the screensaver so only thing I can do is unplug the power to reboot it.

Faulty hardware or?

Haven't seen any freezing during the (amazing!) screensaver, but lately have noticed freezing when using Apple movies and tv show apps, searching/browsing for new titles. It usually recovers after a little while and so far I've not had to pull the plug…

 

[d21mike]

I had my apple tv 4 since Easter. Running great until now. The last few weeks it has been freezing during the screensaver so only thing I can do is unplug the power to reboot it.

Faulty hardware or?

I have been having it freeze at startup. Not during screen savor. But you may not need to UNPLUG. You could try to HOLD DOWN both the HOME and MENU Button until the light on the APPLE TV start flashing very fast (about 10-15 seconds) and let go and it will reboot.

 

[BetaZehn]

I have been having it freeze at startup. Not during screen savor. But you may not need to UNPLUG. You could try to HOLD DOWN both the HOME and MENU Button until the light on the APPLE TV start flashing very fast (about 10-15 seconds) and let go and it will reboot.

Thanks! Didn't think of that.
Hopefully the new iOS will fix this

 

[orbital~debris]

Haven't seen any more freezes since updating to tvOS 10 - so far, so good.

 

[besler3035]

I have been having it freeze at startup. Not during screen savor. But you may not need to UNPLUG. You could try to HOLD DOWN both the HOME and MENU Button until the light on the APPLE TV start flashing very fast (about 10-15 seconds) and let go and it will reboot.

Same. The freezing hasn't been as often with tvOS 10, but it's still there. I usually just wait like 30 seconds and it starts being responsive again.

 

[BetaZehn]

I haven't had any freeze during screensaver after upgrading. Hope it continues that way ☺️