Apple TV not recognizing Apple ID

[Masterfox72]

I recently purchased an Apple TV and when I tried to sign into iTunes on it, it said iTunes was not available and I had to check back. When I tried log into my homeshare it said username or password not recognized. I repeated this countless times, sure that my user ID and password are correct. Something seems to be wrong with the connection set up.

Any way to fix this?

Thanks in advance.

 

[Masterfox72]

No one has had this porblem?

 

[jdag]

I had a similar problem recently. I unplugged the Apple TV for a few seconds.

 

[Masterfox72]

I had a similar problem recently. I unplugged the Apple TV for a few seconds.

I've tried that a few times without success.

 

[waw74]

make sure it's connected to the network, and in turn that network has a valid internet connection.

it took me a few times to figure out the ethernet cable had popped loose. By password incorrect it means it can't talk to apple to validate it. It's a poorly worded message.