Apple TV - problems since upgrade to 3.0.2

[GilesM]

Hello,

This afternoon I was listening to music via headphones from my Apple T.V.
I noticed two problems;

1) the image on the screen showing the name of the song updated 27 seconds after the next song had begun, the timer then raced to catch up.

2) when going from the end of song A to the start of song B (transition) what I can only described as a 'crunching' sound came through the headphones.

Symptom one is pretty much constant, symptom two has only happened once.

The Apple TV is running version 3.0.2 which is a very recent update.

Any ideas?

 

[tom1971]

Do a factory restore and reinstall the update.
Or check the system using apple diagnostics.

Probably some issue with the downloaded update.

 

[GilesM]

I have already done a system restore, was hoping to avoid the factory restore, but I guess I might have to.

When you say 'Apple Diagnostics' can I do this from the Apple TV menu?

 

[GilesM]

Tom1971,

thank you, that seems to have worked (factory restore). Thanks, very much...