Apple TV refusing to act as a Home hub

[sjtidy]

Hopefully someone can help with this, it's been driving me mad...

My ATV4 is refusing to stay connected as a home hub. I can sign in and control everything with Siri, then a short while later it stops working and the Home app on my phone reports the ATV as disconnected.

I've reset my whole HomeKit configuration, reset the ATV, and set up my phone as new, and still having this issue.

The only thing I can think of is not letting the ATV go into sleep mode - Apple's support page is vague on whether you can let it sleep or not.

Anyone able to help with this?

 

[Norrsund]

Hopefully someone can help with this, it's been driving me mad...

My ATV4 is refusing to stay connected as a home hub. I can sign in and control everything with Siri, then a short while later it stops working and the Home app on my phone reports the ATV as disconnected.

I've reset my whole HomeKit configuration, reset the ATV, and set up my phone as new, and still having this issue.

The only thing I can think of is not letting the ATV go into sleep mode - Apple's support page is vague on whether you can let it sleep or not.

Anyone able to help with this?

I'm in a similar situation. I have iOS 10 and the latest tvOS, am signed in with the same Apple ID for iCloud, but the Home app doesn't see the Apple TV as an available home hub and I can't configure automation. I previously had my third gen Apple TV set up as my home hub for Siri commands to the Philips Hue and it worked fine.

Troubleshooting steps so far - signed out of iCloud on Apple TV and restarted both Apple TV and iPhone. No luck.

 

[Coffee50]

Not sure if this is helpful or not, but do you see homekit listed on your apple tv? (It should be listed under the iCloud settings on apple tv)

If not, you'll have to make sure you have two step verification turned on. I wasn't able to get the apple tv connected until I turned on two step verification.

 

[sjtidy]

Not sure if this is helpful or not, but do you see homekit listed on your apple tv? (It should be listed under the iCloud settings on Apple TV

Yeah, the ATV says it's connected under HomeKit. But my phone reports it as disconnected.

 

[waw74]

you need to turn on 2 factor authentication.
and then re-sign into the aTV.

 

[sjtidy]

you need to turn on 2 factor authentication.
and then re-sign into the aTV.

Two factor is on, I've signed in and out multiple times and it still disconnects.

 

[Norrsund]

I'm in a similar situation. I have iOS 10 and the latest tvOS, am signed in with the same Apple ID for iCloud, but the Home app doesn't see the Apple TV as an available home hub and I can't configure automation. I previously had my third gen Apple TV set up as my home hub for Siri commands to the Philips Hue and it worked fine.

Troubleshooting steps so far - signed out of iCloud on Apple TV and restarted both Apple TV and iPhone. No luck.

I figured my problem out. I had 'two-step' verification on for my Apple ID and not the newer 'two-factor.' I found this when trying to set up my Apple Watch to unlock my MacBook in Sierra. I turned two-step off and two-factor on, restarted my Apple TV and iPhone and then the TV was found as a HomeKit hub.

 

[normanfox]

from apple support site, it said that you have to turn on iCloud keychain for the homekit to work, quoted below. it is not required to have 2-factor authentication. Can someone confirm this?

"...On your device, sign in to iCloud with your Apple ID and make sure you turn on iCloud Keychain and Home to edit home users and use accessories on all your devices..."

 

[Feenix]

My issues is not exactly the same as above (I don't think) but related...

I finally got "home" to show up on my ATV4, and thusly now the Home App on my 7+ has an active Automation tab. I automate things and set their schedules but none of them are actually turning on when they are supposed to. Anyone know what's going on here? Or how to fix?

 

[jocamero]

Same issues as others in the thread. Apple Support wasn't helpful. Anyone have any suggestions?

 

[sjtidy]

After a problem with my Hue lights I had to reset my HomeKit configuration and after that everything seems to be working. My Apple TV will still occasionally show as 'not responding', but if I wait a while it fixes itself.