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roneylirio

macrumors member
Original poster
Jun 17, 2016
54
13
guys, good night

i bought an iphone 12 pro max last month but i ended up dropping it and cracking the screen unfortunately.
I'm from Brazil and I'm going to Orlando at the end of November, here in Brazil the screen repair costs $500 and in the US $329, so I'm going to repair the screen in Orlando, but when I went to schedule the repair, it showed bestbuy and other stores, changing the screen at bestbuy, will I keep my one-year warranty at Apple?
sorry for the english.
 
guys, good night

i bought an iphone 12 pro max last month but i ended up dropping it and cracking the screen unfortunately.
I'm from Brazil and I'm going to Orlando at the end of November, here in Brazil the screen repair costs $500 and in the US $329, so I'm going to repair the screen in Orlando, but when I went to schedule the repair, it showed bestbuy and other stores, changing the screen at bestbuy, will I keep my one-year warranty at Apple?
sorry for the english.
Apple will only repair a device in the country it was purchased. This is straight from there warranty terms and conditions under: Important restriction for iPhone and iPad service

Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.
 
Apple will only repair a device in the country it was purchased. This is straight from there warranty terms and conditions under: Important restriction for iPhone and iPad service

Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.
Here in Brazil Apple repairs iPhones purchased in the USA, only the iPhone is within the warranty period.
regarding your answer, I will look for more information.
regarding my question, will I fix my iphone at Bestbuy, will I keep my warranty with apple?
 
Here in Brazil Apple repairs iPhones purchased in the USA, only the iPhone is within the warranty period.
regarding your answer, I will look for more information.
regarding my question, will I fix my iphone at Bestbuy, will I keep my warranty with apple?
BestBuy is an Authorized Apple Service Provider so yes any repair they perform will be approved by Apple.. Update this thread with the outcome because I'm curious how strictly they enforce the repair policy. It's nice to know if you can get the phone repaired when traveling to other countries in case of an accident..
 
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