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mrfabio

macrumors member
Original poster
Apr 11, 2011
74
11
London
Hello,
I unpaired and paired my Apple Watch to a new iPhone. I was very surprised and disappointed to see that, without any warnings or messages, I lost all my activities. Furthermore I couldn’t see anything on Apple Health too.
What is that? Does Apple not sync the data for privacy reasons?
Is there a way to move an Apple Watch to a new iPhone without loosing everything??

Any idea?

Thanks in advance
Fabio
 

Julien

macrumors G4
Jun 30, 2007
11,847
5,441
Atlanta
As long as you had iCloud Health on you will be fine. It just takes a while to sync back all the data. Probably already in the process by now.
 
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iamasmith

macrumors 6502a
Apr 10, 2015
842
417
Cheshire, UK
It takes AGES to come back sometimes.

There's a status bar that's visible in the Activity app for a while when you set up the watch again on a new phone but that's not the end of it. I was reassuring a guy on another board, he wouldn't believe me initially and thought his data gone but 2 WEEKS later it finally all appeared.

I suspect it only trickles back when on charge and in wifi range.

I believe the only thing that's going to lose your exercise data is if you remove your previous Apple watches from the Health app data sources.
 
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mrfabio

macrumors member
Original poster
Apr 11, 2011
74
11
London
Oh thanks guys! I immediately moved the watch back to the other phone... now I know!
 
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