Hi
I wonder if someone on here can help me!
I've sold my Apple Watch on eBay. The seller has received it and he can't pair it because it is asking for my iCloud password even though I reset it.
What it appears is Activation Lock is set on it. I thought I was clued up on Apple security but clearly not.
Looking on Apple's support website it says I need to remove it from my Apple ID however I have signed in and my Apple Watch isn't listed.
I'd be interested if anyone else has seen this and knows how to fix it. Of course Apple support is closed at the moment.
The Apple Watch is still appearing on my iPhone and I do have the option to unpair it but I don't want to do that in case that makes the situation worse.
To make my troubleshooting even harder, all of Apple's online information seems to be down at the moment (Order history, AppleCare details and everything else I need to look at).
Worst case scenario is I presume I can give the new owner my iCloud password to unlock it then he can pair it with his iPhone.
I have 2FA enabled on my iCloud settings so they couldn't do anything malicious if I do have to give them and obviously I will change my password after its sorted.
Unless anybody on here can help me?
Thanks in advance
- D
I wonder if someone on here can help me!
I've sold my Apple Watch on eBay. The seller has received it and he can't pair it because it is asking for my iCloud password even though I reset it.
What it appears is Activation Lock is set on it. I thought I was clued up on Apple security but clearly not.
Looking on Apple's support website it says I need to remove it from my Apple ID however I have signed in and my Apple Watch isn't listed.
I'd be interested if anyone else has seen this and knows how to fix it. Of course Apple support is closed at the moment.
The Apple Watch is still appearing on my iPhone and I do have the option to unpair it but I don't want to do that in case that makes the situation worse.
To make my troubleshooting even harder, all of Apple's online information seems to be down at the moment (Order history, AppleCare details and everything else I need to look at).
Worst case scenario is I presume I can give the new owner my iCloud password to unlock it then he can pair it with his iPhone.
I have 2FA enabled on my iCloud settings so they couldn't do anything malicious if I do have to give them and obviously I will change my password after its sorted.
Unless anybody on here can help me?
Thanks in advance
- D